Job ID #31796: Dental Assistant - Clinic

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #31796: Dental Assistant - Clinic
• Union: CUPE Local 5167
• Job Description ID #: 5462
• Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on March 11, 2026. 
• Duration: up to 12 months
• Vacancy type: This posting is for an existing vacancy. 
• Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.
  
  

SUMMARY OF DUTIES
Reporting to the Supervisor, Dental Services, the Dental Assistant acts as a chairside assistant at the dental clinic and the Dental Health Bus sites. Prepares patients for treatment and provides oral hygiene instruction and dental health education to patients. Assists with instrument reprocessing and scheduling client appointments. Exposes radiographs as prescribed by Dentist. Provides general program information and referral to community services.

All services are to be delivered in a non-discriminatory manner.

GENERAL DUTIES
Acts as a chairside assistant in the Public Health dental services dental clinics.

Prepares patients for treatment, arranges instruments, prepares materials and medications and keeps the operating field clear during procedures.

Reprocesses instruments.

Maintains all dental equipment and the inventory of clinical supplies.

Maintains the clinical and sterilization areas and reports any deficiencies to the

Supervisor, Dental Clinic Services.

Exposes, processes and mounts dental radiographs.

Acts as a recorder to the Dental Hygienists and Clinic Dentists and charts the information during surveys and examinations.

Provides oral hygiene instruction and dental health education to clinic patients as needed.

Maintains/conducts daily, weekly and monthly quality assurance standards.

Assists with answering the telephone and providing routine information to callers.

Provides assistance to clients with registrations and paperwork.

Assists with booking appointments for patients.

Assists with ordering supplies as required.

Serves as a member of Divisional and Departmental committees as required.

Performs other duties as assigned which are directly related to the responsibilities of this position.

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

 
QUALIFICATIONS
1. Experience related to duties listed above normally acquired through a combination of education and related work experience. Experienced Level 2 Certified Dental Assistant an asset. Must possess HARP certification.
2. Current knowledge of and ability to follow a full range of dental clinical procedures and protocols.
3. Demonstrated knowledge of supplies, equipment, and/or services ordering and inventory control.
4. Demonstrated knowledge of patient evaluation and triage procedures.
5. Demonstrated ability to work as a team member within a clinical environment.
6. Demonstrated ability to set up and prepare dental equipment and instrumentation in accordance with established regulations and guidelines.  Ability to operate, maintain, and troubleshoot a wide range of dental equipment in accordance with prescribed procedures and standards.
7. Working knowledge of regulations and guidelines for the provision of dental outpatient services.
8. Demonstrated ability to develop and process dental radiographs.  Demonstrated knowledge of radiation safety procedures, standards, and protocols.  Experience working with digital radiography would be considered an asset.
9. Demonstrated knowledge and ability of sterile procedures.  Demonstrated knowledge and ability to maintain asepsis.
10. Experience in a computerized environment.  Working knowledge of Microsoft XP (Microsoft Outlook, Word and Excel).  Working knowledge of OHISS and Abeldent would be considered an asset.
11. Current Ontario Dental Assistants Association (ODAA) registration.

12. Current C.P.R. HCP Certification.

NOTE:
Must have access to time and cost-efficient transportation to meet program delivery needs. “G” driver’s license and access to own vehicle is preferred.

NOTE: The successful candidate will be required to provide immunization records, which may include TB testing prior to the start of employment to meet the requirements of Policy HSW-01 Staff Proof of Immunity to Vaccine Preventable Diseases.

Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship.  If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.