Job ID #31840: Project Manager, Housing Services

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #31840: Project Manager, Housing Services
• Union: Non-Union
• Job Description ID #: 6861
• Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on March 25th, 2026.
• Duration: 12 months
• Vacancy type: This posting is for an existing vacancy 
• Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.
  
  

Reporting to the Manager, Business Operations – Housing Services, the Project Manager, Housing Services is responsible for researching, developing and implementing projects based on the Housing and Homelessness Action Plan. As a member of Business Operations team this position will be involved in community engagement, planning and project management for Divisional events, working collaboratively with staff and management from across City of Hamilton departments and programs, as well as external key community stakeholders, funders and community members related to the implementation of the Housing and Homelessness Action Plan.

GENERAL DUTIES

Demonstrated leadership, collaboration and negotiation skills required to work with professionals, elected officials, community members and other levels of Government to report and update the Housing and Homelessness Action Plan.

Proven knowledge and experience in project management; including ability to develop project scope, project charters, work plans, tracking tools and final reports. Ability to identify, secure and manage resources to ensure project success.

Ability to research best practices, conduct environmental scans, critically analyze data and information and provide advice about the Housing and Homelessness Action Plan, and effective community engagement strategies.

Proven customer service skills required to oversee effective communication with elected officials, various departmental staff, management, community stakeholders and residents. Demonstrated ability to resolve conflicts and concerns using good judgement to meet the needs and desires of interested parties while ensuring projects are completed.

Must have proven superior communication skills, verbally, written and visual forms, ensuring the message is clear. Must have experience in writing both detailed reports and summaries for a wide variety of audiences. Must have excellent presentation skills across diverse audiences.

A demonstrated ability to work within a developing program; both independently, showing good judgement and initiative, and as part of a team.  Effective organizational skills with a proven ability to provide top quality results with short notice in an ever changing environment.

Ability to participate fully in strategic planning discussions on the continued evolution of the Housing and Homelessness Action Plan, based on knowledge acquired through research and best practices.

Support the development and implementation of an evaluation framework and monitoring tools for the Housing and Homelessness Action Plan across the Housing Services Division, including methodology, analysis and report writing.

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Performs other duties as assigned which are related to the responsibilities of the position.

QUALIFICATIONS

1. Post-secondary degree or diploma in the field of health, human services or project management or equivalent combination of education/experience.
   
2. Demonstrated excellent inter-personal and facilitation skills. Ability to work with a wide variety of people of diverse backgrounds and skill sets. 
3. Comprehensive understanding of project management methodology.
   
4. Demonstrated ability to develop Project Charters, following all City of Hamilton policies and procedures. 
5. Proven organizational skills and the ability to work with very tight deadlines and competing priorities. 
6. Demonstrated written, verbal and visual communication and negotiation skills. 
7. Demonstrated success in the management of project charters, workplans, budgets, confidential land acquisition, personnel issues. 
8. Knowledge and/or experience with City of Hamilton departments and programs is considered an asset. 
9. Experienced in a computer environment. Working knowledge of Microsoft applications, (Word, Excel, Outlook, Power-Point).

THE INCUMBENT SHALL COMPLY WITH ALL HEALTH AND SAFETY POLICIES AND PRACTICES FOR THIS POSITION AND THE WORKPLACE.

Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship.  If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.