Job ID #31813: Building Inspection Support Assistant

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #31813: Building Inspection Support Assistant
• Union: CUPE Local 5167
• Job Description ID #: A14065
• Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city
  by 4:00 p.m. on March 25, 2026.
• Vacancy type: This posting is for an existing vacancy 
• Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.
  

SUMMARY
OF
DUTIES

Reporting to the Manager of Building Inspections, assists staff with day-to-day work including stenographic, clerical duties, data entry and word processing reports as they relate to the operations of the Building Inspection Section.

GENERAL
DUTIES

Performs a variety of confidential and non-confidential secretarial duties including word processing, scheduling staff meetings, relaying messages, and processing mail.

Deals with the public by telephone and in person in a diverse range of issues by determining their needs and referring to appropriate source for resolution.

Receives and answers enquiries and complaints from staff, the public and other departments. Receives customers at the counter.

Receive and process Ontario Building Code (OBC) Compliance applications and letters.

Receive and process building permit cancellations, revocations, and refunds.

Prepare requests for printing services of various building division forms and documents.

Maintains and updates releases for Grading Deposits and Securities.

Interacts appropriately with other divisions in the Planning and Economic Development Department, other Departments, agencies and organizations in providing and exchanging information.

Types and word processes correspondence, reports, forms and legal documents of a general and confidential nature from copy and dictated notes. Compiles statistical data and develops macros. Prepares meeting agendas, records and prepares meeting minutes.

Supports other administrative staff to ensure the efficient administration and day to day operations of the Building Inspection Section.

Inputs and retrieves data and generates reports from the Building Divisions computer-based information systems.

Performs some administrator functions within the Building Divisions computer-based information systems.

Reports daily absences to department representative and maintains vacation records as required.

Co-ordinates schedules, arranges appointments and reserves meeting rooms.

Assists Building Inspection staff in administrative functions (i.e. scanning, attaching, and sending documents via email, regular mail, and registered mail).

Requisitions and maintains inventory of office supplies and safety equipment. Maintains and updates office filing system including correspondence and property files.

Maintain records for internal FOI requests.

Supports health and safety initiatives by assists in the creation of monthly inspector meeting content for health and safety topics.

  Trains staff on various administrative processes involving the inspection team.

Provides administrative support, as required, to all other sections under the Building Division portfolio (Plans Examination, Business Operations, and Director’s office).

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Performs other duties as assigned.

QUALIFICATIONS

1. Business office experience related to the duties above normally acquired through a combination of secretarial and administrative courses and relevant work experience.
2. Must possess excellent interpersonal skills and the ability to relate to elected officials, peers, superiors and the general public with tact and professionalism.
3. Must possess initiative, good judgment and the ability to provide guidance and take a leadership role when
4. Keyboarding at 50 words per minute with
5. Must possess excellent computer skills with above average working knowledge of Microsoft Office Software (Word, Excel Outlook, Sharepoint/Teams and Power Point).
6. Must possess excellent grammar and spelling
7. Demonstrated ability to research information from data and legal

SALARY: Salary Grade F

HOURS: 35 per week

THE INCUMBENT SHALL COMPLY WITH ALL HEALTH AND SAFETY POLICIES AND PRACTICES FOR THIS POSITION AND THE WORKPLACE.

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Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship.  If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.