Key Account Manager

A leading international manufacturer of commercial cooling equipment: Key Account Manager

Responsibilities

• Develop sales of company products and manage all related sales activities for designated strategic and key accounts
• Proactively assess, clarify, and validate customer needs on an ongoing basis
• Develop and implement the annual budget and planning agreement, covering sales turnover, profitability, working capital, and other key performance indicators (KPIs)
• Review account results, analyze and justify deviations from the plan, and take corrective actions to ensure alignment with the agreed budget and planning objectives
• Identify and fully investigate new business opportunities, preparing appropriate proposals to expand existing customer relationships and develop new clientele within the region of responsibility
• Manage negotiations and finalize contractual terms and conditions in line with company policies
• Strengthen customer relationships by providing ongoing support and value-added service
• Assess the commercial landscape, including market size, growth potential, industry trends, and promotion of the company's corporate image, for assigned accounts
• Provide management with regular reports and analyses on market conditions, competitive activity, and sales performance to support informed decision-making
• Develop a strong understanding of the political, technical, and economic factors impacting the business within the assigned area

Requirements

• B.Sc. in Refrigeration Engineering, Engineering, or Business Administration (MBA is considered a strong advantage)
• Proficient in English (written and spoken)
• IT literate, with strong proficiency in standard business applications
• 4–7 years of relevant B2B commercial experience, preferably within a multinational environment
• Minimum 3 years of experience managing key accounts
• Experience in logistics is an advantage
• Experience in operations is preferred
• Effective collaboration and teamwork skills
• Entrepreneurial mindset; ability to act as a business owner
• Strong customer focus and service orientation
• Excellent interpersonal and relationship-building skills
• Solid project management capabilities
• Outstanding communication skills, both written and verbal
• Strong analytical and numerical abilities
• Effective presentation skills
• Proven negotiation skills

Benefits

• Competitive compensation package
• Career development and growth opportunities