Leasing Consultant
OUR MISSION
To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head.
What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service.
In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million.
And we’re a long way from done!
YOUR MISSION
We’re looking for a talented Leasing Consultant to join our Carwow Leasey division in Winnersh with the objective of providing exceptional customer service to our customers wanting to engage in leasing a vehicle from Carwow Leasey. You will be responding to enquiries in a fast and professional manner to ensure themaximum possible conversion and provide a first-class customer experience.
The role involves building and maintaining strong relationships with customers, strategic leasing funders, and suppliers,, helping to drive results for Leasey.
KEY RESPONSIBILITIES
Become an expert on vehicle leasing, and, build a solid understanding of industry challenges and opportunities
Day to day management of sales enquiry/pipeline
Maintain the CRM in line with the company processes
Taking full responsibility for your performance and your contribution towards the growth of Carwow Leasey
Ability to meet monthly & quarterly targets
Taking ownership for your personal development to ensure optimal performance
Provide recommendations for business improvement, to include, products, process improvements to ensure optimal solutions and user journey
Regular feedback and communication with the Internal Sales manager on team/sales performance
Ensure that regular formal and informal communication with team is taking place i.e. industry updates, dealer updates, company news, internal communication and changes
Supporting in the effective management of relationships with key suppliers and partners
Internal relationship management between teams/departments
Supporting the application of company induction
Taking ownership of complaints and liaising with complaints/sales manager where applicable
Ensure that you are aware of and remain up to date in terms of Compliance.
Adhere to all company policies, procedures and business ethics codes including anti-bribery policy.
KEY REQUIREMENTS
Results driven and highly motivated
Strong communication skills are essential. Relationship building and cross-functional collaboration are a key part of this role
Consultative and creative approach to problem solving
Exceptional communication, and customer service
Autonomous, proactive and goal orientated
Experience within vehicle leasing industry (Required)
Experience within a busy telesales team (Required)
Proven track record in delivering against sales targets and growth plans
Experience of sales processes and systems
INTERVIEW PROCESS
Video call with a member of our Talent Team to find out more about your experience and why you want to work at Carwow
45 minutes video-call with 2 members of our Carwow Leasey Team
1 hour in-person interview with the Director and Performance Coach
Values interview with 2 members of Carwow's Senior Leadership Team
WHAT’S IN IT FOR YOU
Hybrid working - 3 days per week in Winnersh
Competitive base salary and monthly commission
Matched pension contributions for a peaceful retirement
Share options - when we thrive, so do you!
Vitality Private Healthcare, for peace of mind, plus eyecare vouchers
Life Assurance for (even more) peace of mind
Monthly coaching sessions with Spill - our mental wellbeing partner
Enhanced holiday package
28 days annual leave
1 day for your wedding
1 day off when you move house - because moving is hard enough without work!
For your third year anniversary, get 30 days of annual leave per year
For your tenth year anniversary, get 35 days of annual leave per year
Option to buy 3 extra days of holiday per year
Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
Bubble childcare support and discounted nanny fees for little ones
The latest tech (Macbook or Surface) to power your gif-sending talents
Up to £500/€550 home office allowance for that massage chair you’ve been talking about
Generous learning and development budget to help you master your craft
Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for
Refer a friend, get paid. Repeat for infinite money
Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.