Loan Processor - 070
Position: Loan Processor
Salary: PHP 60,000 to PHP 80,000 per month
Working Hours & Conditions: Mondays to Fridays; 9am-5pm Melbourne, Australia time
Holidays: Australian Holidays
OVERVIEW:
We are seeking an End-to-End Loan Processor to support Australian mortgage brokers with the full loan application process, from initial client documentation through to settlement and post-settlement activities. This role suits someone with hands-on mortgage processing experience who can manage end-to-end tasks while following established workflows and broker guidance.
RESPONSIBILITIES:
- Support the full loan lifecycle from application to settlement
- Collect, review, and organise client documentation including identification, income, assets, and liabilities
- Prepare loan applications for broker review and submission
- Enter and maintain accurate client data across CRM systems, ApplyOnline (AOL), and lender platforms
- Track application progress and follow up with lenders, valuers, solicitors, and other third parties
- Assist with pre-settlement and settlement tasks to ensure deadlines are met
- Maintain accurate digital records and compliance documentation
- Communicate with clients regarding documentation requirements and application status
- Assist with post-settlement follow-ups and basic client retention activities
Requirements
- Minimum of 2 years’ experience in mortgage administration or loan processing within the Australian market
- Working knowledge of Australian mortgage broking processes and lender requirements
- Experience with one or more mortgage CRMs such as Infynyty, Mercury, Salestrekker, Loanapp, Podium, MyCRM, Flex, or Salesforce
- Experience using ApplyOnline (AOL) and lender portals
- Proficiency in Microsoft Office 365 and/or Google Workspace
- Strong written and verbal English communication skills
- High attention to detail and strong organisational skills
- Ability to manage multiple applications and deadlines with minimal supervision