Manager - Casino Supplier Relationship
What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?
What’s the position?
As a Casino Supplier Relations Manager, you will support the day-to-day management of casino supplier relationships and help deliver a competitive and engaging RNG casino offering. Working closely with the Senior Casino Supplier Relations Manager and wider commercial teams, you will focus on supplier coordination, commercial execution, and ensuring agreed initiatives are delivered effectively.
What you’ll do:
Manage and develop relationships with a portfolio of existing casino suppliers, acting as a key operational and commercial contact.
Support the Senior Commercial Director and Senior Casino Supplier Relations Manager in identifying and onboarding new casino suppliers, assisting with commercial discussions and contract execution.
Contribute to the RNG casino and Supplier roadmap by reviewing new game releases, analysing performance, helping identify new suppliers, and providing input on opportunities and priorities.
Liaise regularly with casino providers to secure pre-releases, exclusives, and promotional opportunities, ensuring timely delivery and alignment with internal plans.
Work with Marketing and CRM teams to communicate guidelines around exclusive games, supplier-funded promotions, and agreed campaign mechanics.
Participate in Quarterly Business Reviews (QBRs) with suppliers, supporting preparation, performance analysis, and follow-up actions.
Monitor supplier KPIs and content performance, highlighting risks, opportunities, and improvement areas to senior stakeholders.
Ensure supplier activity aligns with regulatory, contractual, and internal compliance requirements.
What are we looking for?
Experience in a casino partnerships, supplier management, or commercial role within the iGaming industry.
Exposure to commercial negotiations, with an understanding of how iGaming contracts and rate structures work.
Good commercial awareness with the ability to spot opportunities and support growth initiatives.
Working knowledge of iGaming contracts, including taxation considerations, bonus caps, and marketing contributions.
Strong understanding of casino products, RNG games, platforms, and player behaviour.
Clear communication skills and the ability to build effective working relationships with internal teams and external partners.
Organised, detail-oriented, and comfortable working in a fast-paced environment with multiple stakeholders.
What’s in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
Competitive pay and benefits
Flexible vacation allowance
A hybrid / remote working environment
Startup culture backed by a secure, global brand
Roster of Uniques
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).