Manager, Learning

Manager, Learning

About Chartis

Chartis comprises 1,350 professionals who value working for a purpose-driven organization, people who have committed their careers to helping providers, payers, technology innovators, retail companies, and investors create and embrace solutions that reshape healthcare for the better. We work with over 900 clients annually to help make US healthcare more affordable, accessible, safe, and human.

Through our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors—we have created a culture that prioritizes respect for our clients, commitment to each other, and unwavering integrity. From physicians, nurses, healthcare executives, and community health leaders to strategists, digital advisors, transactions experts, and healthcare futurists, we bring a diverse set of perspectives to assess healthcare challenges from every angle.

Believing in what we do helps us attract and retain the best and brightest because the work we do every day makes a meaningful impact. This theme of believing in a better way forward is woven into our brand, Believe in better.

Chartis has offices in Boston, Chicago, New York, Washington D.C., and Nashville.

Remote work is allowed.

Role Overview

To position Chartis for continued growth, we are looking for a talented professional to join the firm’s Learning team. We seek a Learning Manager whose focus will be to design, build or curate, deliver and manage formal and informal learning opportunities aligned with strategic business priorities, particularly in the areas of AI and analytics. The Learning Manager will work closely with Learning Team colleagues, subject matter experts and other key stakeholders to drive, evaluate, and manage current and future learning projects. These learning solutions will range from in-person, instructor-led workshops to virtual synchronous and asynchronous learning options. This role will focus initially on organization-wide skill-building in analytics and AI domains and may expand to include a broad set of content areas over time. Reporting to the Director of Learning, this role is critical to the firm’s plans to deepen the development of our remarkable talent and enable growth-focused AI & Digital transformation efforts for the firm’s Lines of Business (LOBs).

Responsibilities

• Serve as the portfolio owner for the Analytics curriculum, ensuring the creation and maintenance of a robust set of courses and development resources tailored to specific Line of Business needs (where appropriate) and providing a progressive pathway to build proficiency over time

• Support the portfolio owner for the AI curriculum as needed, and collaborate closely on meeting learning needs at the intersection of analytics and AI (e.g., Snowflake, data cleansing, etc.)

• Work closely with business leaders and SMEs to understand desired business outcomes and behaviors and translate those into learning solution requirements (i.e., learning objectives)

• Execute the detailed design process for learning projects, creating the design using scope, needs assessment and conceptual design as input; create design documentation, including instructional method, delivery vehicle, content and timing.

• Serve as a subject matter expert on instructional design and/or leading externally available learning content while consulting with internal stakeholders and SMEs to develop or select/curate course content

• Project manage all aspects of learning programs and manage the budget by program.

• Occasionally facilitate virtual and in-person learning programs, managing the event while teaming with colleagues to push the participants to deepen their knowledge/skill development.

• Develop and deploy project communications, including (but not limited to) managing the business unit learning agenda/calendar and coordinating with others outside of the learning group as the point of contact (e.g., HIPAA training, compliance training).

• Work with vendors to create/contextualize externally developed content for Chartis.

• Identify on-demand content for specific audiences to meet specific needs.

• Keep a growth mindset by evaluating learning events, researching external learning solutions and suggesting improvements.

• Develop and maintain strong, collaborative relationships with colleagues across all levels throughout the firm.

Qualifications and Desired Skills

• Minimum of five – seven years of progressive instructional design and facilitation experience; experience at a professional services firm is strongly preferred

• Bachelor’s degree required, focus on analytics, AI or instructional design a plus

• Demonstrated understanding and application of adult learning principles; experience designing for and developing events in e-learning authoring tools (e.g., Adobe Captivate, Articulate, Lectora Inspire, Camtasia) is a plus

• Outstanding written and verbal communication skills; Ability to synthesize content and communicate in concise, informative written communication

• Thrives in a rapidly evolving, dynamic environment, high level of comfort with ambiguity

• Flexible and a self-starter; able to manage multiple projects and processes while remaining extremely detail-oriented

• Solution-oriented; creative problem solver

• Highly collaborative; equally effective as a project leader and a team player

• High level of proficiency with Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook

• The role works remotely, however, some travel required (e.g., firm meetings, learning event facilitation)

Salary range: $95,500–145,500, plus, may be eligible for an annual discretionary bonus.. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits.

At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.