Natural Gas Operations Manager
Position Overview
The Natural Gas Operations Manager will lead and oversee our gas scheduling and operational support function across teams in Austin and Medellín Colombia. This role is responsible for ensuring accurate and timely confirmations, nominations, balancing, invoicing support, and ETRM (Entrade) management across our natural gas portfolio.
This leader will drive operational excellence, strengthen cross-functional coordination with Trading, Accounting, and Risk, and build scalable processes that support portfolio growth. The ideal candidate combines deep pipeline scheduling expertise with strong people leadership skills and the ability to remain composed in fast-moving, deadline-driven environments.
This position can be based in Austin (in-person) or Houston (remote), with regular travel required to support team cohesion and performance.
Key Responsibilities
Team Leadership & Management
Lead and develop a high-performing scheduling team across Austin and Medellín.
Set clear performance expectations, KPIs, and accountability standards.
Oversee hiring, onboarding, training, and professional development.
Foster a culture of ownership, urgency, precision, and continuous improvement.
Coordinate and ensure proper coverage, including during nights and weekends.
Scheduling & Operational Oversight
Oversee confirmation of traded volumes and gas nominations across pipeline and utility systems.
Ensure timely and accurate scheduling across all physical positions.
Monitor operational constraints and pipeline conditions; proactively escalate risks.
Drive daily and monthly balancing accuracy across systems and counterparties.
Supervise mapping of gas flows and volume balancing within the ETRM (Entrade) to ensure accurate P&L and invoicing.
Ensure operational risks are identified, communicated, and mitigated in real time.
Maintain strong controls around transportation capacity, imbalances, penalties, and exposure.
Financial & Controls Oversight
Oversee review and approval of pipeline transportation invoices.
Lead investigation and resolution of invoice discrepancies in coordination with Accounting.
Ensure accurate data flow between scheduling, ETRM, and financial reporting systems.
Continuously improve operational processes and internal controls to support growth and audit readiness.
Cross-Functional & External Communication
Serve as primary escalation point for operational issues with pipelines, utilities, customers, and counterparties.
Build and maintain strong external relationships to foster goodwill and operational reliability.
Communicate clearly and proactively across Trading, Risk, Accounting, and Leadership.
Benefits
Comprehensive medical, dental, and vision insurance.
401(k) with matching eligibility.
Flexible PTO policy.
Work with a passionate team of problem-solvers.
Stocked break room with snacks & drinks.
Mobile phone stipend.
Austin office located in East Austin near restaurants and events.
Qualifications
7+ years of natural gas scheduling or operations experience, including direct pipeline and utility nomination experience.
3+ years of people management experience.
Strong knowledge of pipeline tariffs, capacity management, balancing rules, and industry standards.
Experience working with ETRM systems (Entrade is a plus, but not required).
Demonstrated experience supporting trading desks and physical gas portfolios.
Travel
Monthly travel to Austin, TX.
Quarterly travel to Medellín, Colombia.
Hours
Roughly Monday - Friday, 7:30am - 4:30pm
Participation in weekend on-call rotation and occasional nights and weekends as required.