Network Performance Manager, Pilates
We are looking for an ambitious Network Performance Manager to motivate, support and inspire our franchisees to success using FS8/VAURA sales, training, and business methodologies. As a Network Performance Manager, you’ll play a key role in supporting the successful opening, growth and overall success of studios across your designated region. You’ll be responsible for delivering hands-on performance support to studio owners and their teams, helping them drive results and reach business targets.
Your main focus will be to deliver best-in-class studio-level revenue (AUVs, or average unit volumes) across your studio portfolio through tailored operational guidance, sales coaching, and business development recommendations. You’ll be expected to engage regularly with Franchisees remotely, and in person when required, building strong relationships and ensuring consistent performance support.
Responsibilities
- Network Performance Managers are responsible for ensuring that each FS8 & VAURA studio is highly successful in terms of lead generation, lead nurturing, membership growth, overall membership experience, revenue generation / growth, and remaining at all times in compliance with HQ operating standards.
- Provide ongoing, proactive business coaching and operational support to FS8 and VAURA studios within your region, including guidance on lead follow-up, sales processes, team management, and financial acumen, to help drive strong and sustainable revenue growth.
- Use FS8 and VAURA systems, including data dashboards, to help Franchisees assess their performance and identify opportunities for improvement.
- Ensuring that franchisees develop and execute market awareness and outreach strategies to drive membership and improve profitability.
- Support studios in delivering a high-quality member experience by helping them strengthen processes around lead generation, conversion, retention, and day-to-day operations.
- Ensure that studios within your portfolio remain in compliance with FS8 and VAURA HQ standards, including brand consistency and adherence to standard operating procedures (SOPs).
- Deliver exceptional support to your portfolio of Franchisees, building strong relationships through regular check-ins and clear, practical advice.
- Working in collaboration with leadership, Education team and other external partners to create and develop course materials, awareness campaigns, reference/ training documentation and standard operating procedures (SOPs).
- Actively support the onboarding and successful opening of new studios within your region, helping them get set up for long-term success through effective launch planning and early-stage coaching.
- Meet regularly with your Franchisees, both virtually and in-person, to provide hands-on support, share performance insights, and ensure alignment with broader brand objectives. Travel is a key requirement of this role, with in-person visits expected as part of ongoing regional support.
- Provide feedback and insight to the broader HQ team based on what you’re seeing in the field, contributing to the development of better tools, resources, and network-wide initiatives.
Requirements
Our ideal Network Performance Manager will have...
- Bachelor’s Degree in a related field of study preferred.
- Minimum 2 years prior related franchise network performance experience required, ideally in Pilates or other categories in the health, wellness, or fitness space.
- Experience in delivering educational content to franchisees in various delivery formats (e.g., one-on-one, large scale presentation, both in-person and remotely).
- Excel at building relationships with franchisees and managers.
- Strong knowledge of operational systems for successful fitness franchise businesses, including thorough understanding of membership sales, member experience, management of coaching staff and studio-level business operations.
- Exceptionally organized and adept at meeting deadlines for assigned tasks.
- Extensive expertise in Microsoft Office, specifically Excel, Word, and PowerPoint, Hapana and Mindbody.
- Proficient in Microsoft Office (especially Excel, Word, and PowerPoint) and confident navigating data platforms and CRM systems.
Benefits
F45 Training is committed to offering competitive pay and benefits.
- Incredible Medical, Vision and Dental benefits
- Competitive salary, based on experience
- 401(k)
- Flexible / Unlimited PTO
- Casual dress and laid-back work environment
- Fun, fitness and health orientated environment
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FIT Brand is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.