The Sr. Network Voice Engineer (Cisco Voice over IP Engineer) supports the planning, deployment, implementation, and maintenance of our client's enterprise IP telephony infrastructure.
Responsibilities include technology development and research, design and implementation, infrastructure design, engineering of network-based telephony services, level-2 and level-3 technical problem management.
Much of the work of the Sr. Cisco VoIP Engineer will be split between project-based efforts and operational support. This position works independently with vendor-partners on technology products and services to ensure smooth operations as well migrations from legacy PBX system to the new Cisco CUCM.
The Sr. Cisco VoIP Engineer also coordinates with other groups within IT to resolve multi-disciplinary issues—specifically with the WAN and LAN engineers on technical issues that span these domains.
- Expert knowledge of Cisco Unified Communications Manager (Call Manager) ver. 6x/7x/8x/9x/10x
- Expert knowledge in SBC SIP trunking specifically ACME Packet
- Expert enterprise multi-cluster design, integrating CUCM (Call Manager), Unity and Unity Connections, Expert enterprise Contact Center Design and implementation, integration/engineering of UCCX
- Expert knowledge of Cisco Unity and Unity Connections
- Cisco Emergency Responder (CER)
- IPCC and related applications
- Cisco IOS Telephony T1-PRIs/Gateways/MGCP/SCCP/SRST
- Cisco QoS for VoIP
- Expert knowledge of LAN/WAN communications