Office & Events Manager
Help us tackle the growing wildfire crisis with the latest advancements in AI and IoT
Who we are
The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos.
About Pano: We are a 150+ person growth-stage hybrid-remote start-up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely—with the right equipment, timely information, and enhanced coordination—so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence.
Pano AI is on TIME's list of the 100 Most Influential Companies of 2025! MIT Technology Review listed Pano as one of the top 15 climate tech companies to watch in 2024, and Fast Company named Pano AI one of the Top 10 most innovative companies in AI of 2023. We’ve also been featured in the Wall Street Journal, Bloomberg, and CNBC News. Pano AI’s dozens of government and enterprise customers span 16 states in the U.S., five states in Australia, and BC, Canada, and we are currently monitoring over 30 million acres of land. Pano AI has raised $89M in venture capital funding from Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Learn more at https://www.pano.ai/.
The Role
The Workplace & Events Manager owns the day-to-day and long-term operations of Pano’s HQ, ensuring the office is a welcoming experience for the team, customers and visitors. This role is central to continually improving and elevating the workplace to be a vibrant hub that fosters connection, helps build company culture, and visually reinforces the Pano AI brand and mission (e.g., related to our wildfire focus). This role combines office management with hospitality, logistics, and event support and ensures all of those runs smoothly, safely, and intentionally as the company grows.
The role requires a consistent in-office presence of at least four days per week (M-Th), 9 a.m. to 5 p.m., to deliver the best possible office experience. You’ll be trusted to make real-time decisions, improve systems that don’t scale yet, and create an environment where teams can focus on high-impact work without friction.
What you’ll do
Own the day-to-day operation of Pano’s HQ, serving as the primary on-site point person and decision-maker
Manage daily office operations including supplies, mail, deliveries, and space upkeep
Manage facilities, vendors, office services, and shared spaces with a strong eye for reliability and employee experience. Proactively identify issues and opportunities to enhance the office environment (e.g., ambiance, decor, temperature comfort) by regularly engaging with employees to get a pulse on what's working and where improvements can be made.
Plan and execute events and logistics for team lunches, all-hands, company-wide and team offsites, team on-sites, onsite meetings, visiting customers, and vendors. Help build and foster company culture through office programming and events that facilitate connections between employees across different teams.
Partner closely with People, IT, Finance, and leaders on the candidate and new hire office experience, workplace needs, events, and budget
Build and improve workplace systems and processes with scalability and efficiency in mind
What success looks like
First 45 days:Office operations are stable, vendors are reliable, and employees know exactly who to go to for workplace needs
3 months: Clear systems exist for facilities, events, access, and safety; leadership trusts you to run the workplace without oversight
6 months: The workplace and in-person events run smoothly, are consistently well-executed and on-brand, and demonstrate clear, positive improvements based on employee feedback.
What you’ll bring
5+ years of experience in workplace operations, office management, events, or related roles
Comfortable operating independently in a highly visible, on-site role
Experience managing vendors, budgets, and competing priorities
A proactive, continuous improvement mindset, with the ability to balance hands-on execution with strategic process enhancement and office experience elevation.
Clear, reliable communication and follow-through
A natural inclination for fostering positive company culture and cross-team relationships.
Ability to make thoughtful judgment calls when issues arise, balancing urgency, cost, safety, and impact
Calm, steady presence when plans change or things go wrong
Strong organizational skills with the ability to manage multiple priorities
Proficiency with Google Workspace, Slack, and modern office management tools
Ability to handle sensitive information with discretion and professionalism
Ability to lift and move up to 25 pounds
Experience supporting hybrid or global teams is a plus
Final compensation for full-time employees is determined by a variety of factors, including job-related qualifications, education, experience, skills, knowledge, and geographic location. In addition to base salary, full-time roles are eligible for stock options. Our benefits package also includes comprehensive medical, dental, and vision coverage, a matching 401(k) plan, and flexible paid time off.