Operations Assistant (Memberships)
Ready to make an impact? At Hive Health, we’re on a mission to make healthcare radically more accessible for all—and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, we’d love to meet you!
Responsibilities
As a Operations Assistant (Memberships), your responsibilities include: Manage end-to-end card operations, including printing, packing, dispatch, and SLA adherence.
Maintain accurate, real-time inventory logs for cards and consumables; coordinate with suppliers and internal teams on orders, stock counts, and replenishment.
Liaise with vendors, couriers, and the Account Management team to ensure timely deliveries, resolve delays, and provide clear operational updates.
Conduct rigorous QA checks to ensure at least 98% accuracy across membership requests, card production, and data handling.
Support documentation, record-keeping, audit needs, and other administrative tasks while maintaining strict confidentiality standards.
Assist with ad hoc operational activities such as preparing materials, updating trackers, and cross-team coordination.
Qualifications
1+ year experience in administrative operations or similar
Holder of College degree
Strong organizational skills with high accuracy in data entry and documentation
Proactive communicator able to coordinate across teams and escalate issues promptly
Proficient in Google Workspace and comfortable managing structured data Adaptable, detail-oriented team player with a growth mindset and commitment to improving processes
Join our team as we revolutionalize healthcare in the Philippines—and beyond!
✨ Day 1 benefits for full-time employees – because we practice what we preach! Enjoy comprehensive healthcare coverage for you and your dependent, and paid time off from the start.
🚀 Grow with us – mentorship, career development, and learning opportunities to help you thrive.
🌍 Global connections – gain insights and support from top minds at Harvard, Stanford, and beyond.