Partner Ecosystem Manager
About Avoca
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, including booking jobs, qualifying leads, and driving higher revenue—all at a speed and consistency unmatched by human call centers.
We’ve expanded to 85 employees in under two years, backed by a high-energy, in-office culture in NYC. In a $500B+ market where missed calls mean lost business, we’re building the category-defining platform for AI-driven customer engagement.
We’re serving the largest brands in home services, and grew 10x in 2025. With a high-performance, in-office team in NYC, we’re moving fast to capture a massive, underserved market where 85% of missed calls go to competitors. Every hire here has an immediate and visible impact.
About the Role
We’re hiring a Partner Ecosystem Manager to scale Avoca’s partnerships function into a repeatable, measurable growth engine.
This role owns the operational, activation, and enablement layer of partnerships. You’ll ensure partners are onboarded, engaged, activated, and driving real pipeline and revenue. You’ll take execution end-to-end so our partnerships leadership can focus on deepening top partners, unlocking new channels, and accelerating partner-led ARR.
This is not a passive operations role. You’ll sit at the center of Partnerships, Sales, Marketing, RevOps, and Product, turning relationships into shipped campaigns, accurate attribution, and clear revenue impact.
If you thrive on structure, love owning execution, and want to help build a best-in-class partner ecosystem from the ground up, this role is for you.
What You’ll Do
Own the operational foundation of Avoca’s partnerships ecosystem, including partner onboarding, lifecycle management, engagement cadence, and accountability
Maintain a centralized partner system of record, tracking tiers, partner types, lifecycle stage, referrals, ARR influence, and performance
Ensure referral flows, landing pages, UTMs, and attribution are accurate and usable, and track partner-sourced pipeline and revenue end-to-end
Partner closely with RevOps to build and maintain dashboards that surface partner performance, campaign impact, and ROI
Plan and execute co-branded campaigns, webinars, newsletters, and partner activations, including setup, execution, follow-up, and measurement
Support partner conferences and events, including calendar management, RevOps prep, partner meetings, and select on-site attendance
Build, maintain, and distribute partner enablement materials in collaboration with Marketing, keeping assets current as the product evolves
Coordinate closely with Sales, Marketing, Product, and RevOps to support partner-led deals, campaigns, and integrations
What You’ll Bring
3–6+ years of experience in partnerships, ecosystem, growth marketing, alliances, RevOps, or similar roles at high-growth B2B SaaS companies
Proven ability to run execution-heavy initiatives end-to-end with minimal supervision
Strong project management and organizational skills with exceptional attention to detail
Comfort operating in ambiguity and building structure from scratch
Strong written and verbal communication skills
Experience working with CRMs (HubSpot preferred), attribution, UTMs, and campaign tracking
Excitement to work in-office full time in NYC (non-negotiable)
Why Avoca
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.