Payroll Associate

About us

Love, Bonito is Southeast Asia’s leading womenswear brand, built with a mission to empower women to find confidence through style. Incorporated in 2010 in Singapore, we’ve since grown from a humble online startup into a multi-channel business with over 20 stores and counting across Asia and a thriving online presence.

For the next decade, we are looking to expand through new categories, markets, wholesale partnerships, and brand acquisitions. We are evolving into a next-generation regional consumer group — one that blends heart with performance, and creativity with technology.

At our core, we’re a team of builders, dreamers, and doers who believe culture is more than words on a wall — it’s how we show up every day. We move fast, stay curious, and take bold bets on ideas and people we believe in. Here, you’ll find a community that challenges you to grow, trusts you to lead, and celebrates you for being you. Together, we’re shaping the future of Asian brands — from right here in Southeast Asia, to the world.

Why join us?

At Love, Bonito, you’ll do more than just a job — you’ll help build a movement. We’re creating an organization that’s lean, bold, and full of heart — where every person has the space to make an impact. Here’s what you can expect:

• Purpose with performance: We’re building a world-class Asian brand that competes globally. We hold ourselves to high standards and operate with purpose, integrity, grit and excellence. Join us if you take customer service excellence seriously and are passionate about creating real impact!

• Growth that’s real: We are known to be incredibly dynamic and fast-paced. You’ll be expected to learn fast, stretch beyond your comfort zone, and work alongside people who challenge and support you in equal measure. Don’t join us if you’re looking for a comfortable, fully structured setup, but do join us if you’re excited to build, shape, and make an impact together!
• Culture at our core: If you’re looking for a no-corporate-BS environment, you’ll fit right in. We lead with empathy, celebrate individuality, and believe that great work comes from trust, not titles. We believe in teamwork and effective collaboration - because when we run together, we go further. If this speaks to your values, come join us and be part of #TeamLB!

Join us as we redefine what it means to build an enduring global consumer group.

The role

People are at the heart of everything we do. As our People Operations Executive, you will be a champion of Love, Bonito’s culture and values and will play an integral role in streamlining the operations processes of our organization globally.

As a member of our Global Shared Service team, you will be reporting and working closely with our People Operations Manager to spearhead all our payroll, leave, time management, and expense claims management to ensure accurate and timely processing. You will also be supporting the development of people policies and SOPs globally to create a passionate and high performing team, in a culture of openness, excellence, collaboration, honesty, and innovation.

Main responsibilities :

Payroll Operations (Leave, Time Management, & Expense Claims Management)

• Own and execute end-to-end payroll operations across multiple markets, ensuring accuracy, compliance, and alignment with financial governance.
• Lead internal payroll processes and work closely with relevant stakeholders to collect and review attendance, work hours, and leave records. 
• Manage tax and withholding records and deductions for all federal, state, local, or other corporate taxes that affect payroll amounts.
• Manage all People related external invoices and ensure timely payment of all the invoices. 
• Assist in the accuracy of all payroll and claims reporting to ensure its within approved budget. 
• Prepare payroll reports and breakdown to support Finance with monthly closing payroll reporting. 
• Investigate payroll discrepancies, perform root-cause analysis, and drive resolution across systems and stakeholders.
• Act as key liaison during internal and external payroll yearly audits, preparing reconciliations and supporting documentation.
• Maintain regular communication with the People’s team pillars to ensure that employee records necessary for accurate payroll processing are up to date. 
• Support payroll budgeting, cost tracking, and variance analysis to ensure payroll expenses remain within approved financial guardrails.

People Operations (Global Shared Service)

• Assist with tackling HR related issues and questions such as payroll inquiries, compensation and benefits administration. 
• Manage the invoice submission of government-related applications including tax clearances etc.
• Assist with the administration of BIPO, Connecteam, and other new tools (i.e. scheduling, time attendance) that are implemented. 
• Keep abreast of any relevant legislation changes especially related to payroll and tax of Singapore, Hong Kong, Indonesia, Malaysia, and Philippines and ensure the team is updated. 
• Support the country teams in the standardization of SOPs.

Requirements

Qualifications & Experience

• 2+ years of relevant HR experience with a good grasp of HR operations and past payroll processing experience.
• Associate's or bachelor's degree in business or accounting preferred.
• Championing the payroll processing and understanding Philippine's payroll law is a must! Understanding Hong Kong, Malaysia, Indonesia and Singapore are a plus.
• Proven team player and have the ability to communicate effectively.
• Good understanding of Employment Act and other relevant employee government legislations as applicable to the workplace.
• Experience in project coordination, or other document management or administrative experience in a fast paced, customer-centric environment.
• Ability to approach problems flexibly and demonstrate creativity in solving them.
• Has an insatiable desire to provide best-in-class employee experience.
• Excellent written and verbal communication skills, ability to exercise tact, discretion and the initiative to efficiently meet the demands of our internal stakeholders.

You Should Have

• An LB culture champion with a deep understanding of the LB brand, unique proposition, and vision.
• A charismatic, trustworthy, and relatable team player.
• A high degree of professionalism, judgment, and discretion.
• Extremely meticulous to a fault!
• A genuine curiosity to know how things work and how to make them better.
• A growth mindset and desire to constantly iterate, improve, and upskill oneself.
• Excellent judgment and an ability to think beyond and for the long-term.
• A passion and knack for problem solving and thinking ‘out of the box’ and coming up with solutions that are scalable and cost-efficient.
• Exceptional communication skills; able to present ideas; and build strong relationships with stakeholders across all functions and levels.
• Strong collaborative attitude.