Prior Authorization Manager
About PHIL
At PHIL, we’re on a mission to ensure every patient has access to the therapies they need to live a healthier life. We work behind the scenes to make complex specialty therapies easier to access and manage—for patients, providers, and life sciences partners. Our platform streamlines the prescription life cycle, automates fulfillment workflows, and helps patients start and stay on therapy.
We’re a Series D health-tech company backed by leading investors, and we’re growing fast. We’re building a collaborative, inclusive culture where people who are passionate about improving healthcare can thrive.
Position Overview
Phil is seeking a highly experienced Operations Manager to lead and oversee the operations of our pharmacy in Scottsdale, AZ. This role will be responsible for managing a team of pharmacists and pharmacy technicians while ensuring the safe, efficient, and compliant processing of medications for patients.
Reporting to the Vice President of Operations, the Pharmacy Manager will ensure regulatory compliance, operational excellence, and high standards of patient care within a fast-paced environment.
Responsibilities
Team Leadership & Supervision: Manage day-to-day operations, providing guidance, training, and performance oversight for pharmacy and support staff.
Regulatory Compliance: Ensure adherence to all federal and state pharmacy laws, including proper handling of controlled substances, accurate record-keeping, and audit readiness.
Staff Development: Promote ongoing learning and best practices across the pharmacy team to support performance and growth.
Operational Performance: Track key performance indicators (KPIs), monitor financial health, and implement improvements to drive efficiency.
Resolution: Act as escalation owner for issues that require interdepartmental coordination, cross-system resolution, or root cause analysis.
Qualifications
3-5 years of management experience in pharmacy services, healthcare operations or high-volume environments
Proven leadership skills with experience managing high-performing teams
Excellent communication, organizational, and problem-solving abilities
Demonstrated ability to interpret data trends and translate them into scalable process improvements
Experience in a fast-paced, high-volume environment preferred
Familiarity with pharmacy management systems and digital workflows is a plus
Benefits
Ground floor opportunity with one of the fastest-growing startups in health-tech
Competitive compensation (commensurate with experience)
Full benefits (medical, dental, vision).
401(k) contribution opportunity.
PHIL Inc. is an equal-opportunity employer.