Process Specialist
About the Organization
Our client is an innovator who has transformed a traditional consumer practice into a high-tech experience that offers ease, accuracy, and convenience to all participants. As they continue to scale, they are looking for a full-time Process Specialist who thrives in ambiguity, brings structure to evolving environments, and enjoys building efficient processes that support growth. This position will by hybrid with two days working with the team at their St. Petersburg, Florida, office. They are planning for growth and continued innovation and it’s an exciting time to join.
If the below sounds like you and the kind of journey you’re seeking, we want to hear from you!
What You’ll Do
The Process Specialist plays a critical role in driving operational efficiency across the organization by developing, improving, and maintaining processes that support daily business functions and long-term scalability. This individual will act as a central point of contact across departments to coordinate projects, monitor key operational metrics, and ensure alignment with company objectives.
This role requires a systems thinker who can analyze workflows, identify inefficiencies, and collaborate cross-functionally to implement scalable solutions in a dynamic startup environment.
The Day-to-Day:
Conduct deep analysis of existing processes, workflows, and procedures and create documentation, identifying opportunities for efficiency and refinement to support business operations and rapid scaling
Develop new processes where gaps exist with a focus on collaboration and effectiveness
Identify inefficiencies across the organization and implement process improvements to enhance productivity and performance
Coordinate cross-functional operational projects from planning through execution
Oversee daily operational activities such as reporting, campaign creation, and task tracking
Monitor operational metrics and KPIs to evaluate performance and identify trends
Generate reports and dashboards to support data-driven decision-making
Leverage data visualization tools (e.g., Excel, Tableau, Power BI) to analyze and present data insights
Act as a liaison between departments to ensure alignment with strategic company goals
Communicate operational updates, risks, and opportunities effectively across teams
Partner with stakeholders to implement solutions that improve operational outcomes
What We’re Looking For
2+ years of experience in process implementation, process analysis, or similar role in a fast-paced environment (startup experience preferred)
Solid analytical and problem-solving skills with the ability to translate data into actionable insights
Solid technical proficiency with Excel
Experience with project management tools such as Asana, Trello, or JIRA
Demonstrated familiarity with data visualization tools such as Tableau or Power BI preferred
Exceptional organizational and prioritization skills with strong attention to detail
Excellent written and verbal communication skills
Ability to adapt and learn quickly, remain agile, and take ownership in an evolving startup environment
Self-driven and resourceful with a focus on collaborative problem solving
Cross-functional, collaborative mindset with a resourceful, solution-oriented approach
Customer or client-facing experience is a plus, but not required