Production Coordinator
About Felix
Felix is Canada’s first end-to-end platform providing on-demand treatment for everyday health. Felix creates digital-first solutions that increase access for common healthcare needs such as sexual health, weight loss, testing and diagnostics, and more. Founded in 2019, Felix’s approach to healthcare encompasses assessments, prescriptions, fast and discreet delivery, and ongoing healthcare support — all online.
Felix has delivered 24 quarters of consecutive growth in both revenue and profit, making it one of Canada’s fastest growing tech companies. But more importantly, more than 1 million Canadians trust Felix for their everyday healthcare needs.
Creative at Felix
At Felix, we believe that creative expression is at the core of achieving our mission. By demystifying complexity, removing stigma, and increasing access, we can deliver care that truly puts patients first.
You’ll be joining a tight-knit team of marketers and creatives that collaborate closely to create a beautiful and cohesive experience for patients throughout their journey.
The Role
We are seeking a Creative Coordinator with a strong understanding of performance marketing, creator and production talent sourcing and management, and production workflows to join our team. Reporting to the associate creative director, you will collaborate closely with our team of strategists, designers, video editors, and content creators to bring concepts to life. This role requires exceptional organization, time management, and communication skills, as you will manage a high volume of creative under tight timelines while maintaining a high standard of quality.
In this role, you will:
Build and maintain a vetted roster of creators, actors, photographers, videographers, and production assistants, complete with rate cards, availability, and specialties
Orchestrate weekly project plans and daily schedules, ensuring creative deliverables hit every deadline from ideation to launch
Negotiate rates, issue SOWs, and track POs/invoices to stay within defined budgets
Source locations, props, and wardrobe as needed; oversee production days when required
Translate creative briefs into clear shot lists, call sheets, timelines, and deliverable checklists
Brief content creators, actors, and creative partners, including photographers, videographers, editors, and designers, while maintaining strong working relationships
Run post-shoot feedback loops to identify improvement opportunities and ensure consistency across deliverables
Secure all required usage rights, model releases, and compliance documentation before production begins
Ensure deliverables meet the brief, adhere to brand guidelines, ad platform specs, and compliance requirements as needed
Perform first-level QC, identify pacing, story flow, or visual issues and coordinate quick turnarounds with editors and creators
We’re looking for someone who:
Has 3–5 years in creative project management, production, or operations
Has a proven track record of improving creative processes in a growth-stage environment
Experience in the Performance Marketing industry is a huge plus
Is extremely organized and can manage a variety of creative requests and deliverables, from a wide range of creative partners and stakeholders
Has strong project management skills and is an exceptional communicator
Maintains strict adherence to industry regulations and legal requirements
Is a self-starter and can juggle multiple priorities in a fast-paced environment
Obsesses over details and has a genuine passion for continuously optimizing the production processes
Is kind and empathetic, and genuinely excited about the possibilities in the healthcare space
Benefits
Full medical, dental and vision benefits
Maternity/paternity policy
4 weeks vacation (3 weeks anytime + 1 week during the holidays)
Competitive compensation
Stock option grant
Remote first, work from anywhere in Canada
Incredible culture powered by a highly collaborative and high-performing team
Large impact at an early-stage technology company
Professional development opportunities, working closely with founders and the senior leadership team
Open vacancy: This posting is for an existing vacancy at the company.
Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process, we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing accessibility@felixforyou.ca.