Reconciliations Administrator

We are now looking to recruit a Reconciliations Administrator to join our ever-growing operations department. The purpose of the role is to carry out processing for all aspects of the reconciliation of client money and asset positions.

The key responsibilities of the role are as follows:

• Reconciliation of bank accounts vs ledger positions;
• Reconciliation of custodian stock holdings vs ledger positions;
• Producing reconciliation break reports for investigation by operational teams;
• Answering queries from operational teams relating to reconciliations and exceptions
• Completing reconciliations in accordance with FCA CASS rules where applicable and calculating funding requirements.
• Completing reconciliations in accordance with written procedures, reviewing and updating procedures regularly
• Timely and appropriate escalation of actual or potential breaches, issues and aged items 
• Support project implementations, fixes and upgrades through testing of software and assisting with the definition of processes and procedures
• Co-operate with teams around the business to ensure efficient operating processes and a positive client experience
• Completion of add hoc tasks as requested by Team Leader / Manager
• Identify opportunities for improvement and automation, such as through the use of Robotic Process Automation (RPA)

Knowledge & Experience:

• You will have a minimum of 5 GCSEs grades A*-C (or equivalent) including English and Maths
• Conscientious and methodical approach to work
• Team player with positive approach
• Ability to work to deadlines, at times unsupervised
• Excellent verbal and written communication
• Attention to detail
• Understand operational business processes
• Awareness of operational risk principles 
• Knowledge of reconciliation techniques and FCA CASS rules

About us: 

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years and in 2025 named a Great Place to Work®.

At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.

What we offer:

• Starting salary at £25,400 per annum (Depending on previous experience)
• Starting holiday entitlement of 25 days, increasing up to 31 days with length of service plus a holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 6%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by SimplyHealth
• Discounted private healthcare scheme and dental plan
• Free on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay (Subject to availability)
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent development programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working:

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend 3-4 days per week in the office. For new team members, the first 3 months will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.