ABOUT MAPLE
Founded in 2015, Maple is a fast-growing health tech company with a vision to power the future of healthcare by building a connected and superior experience for patients, doctors, nurse practitioners and other types of health providers.
We offer virtual care services across multiple distribution channels, including Direct-to-Consumer ("B2C"), Employers and Private Insurers ("B2B") and Public Sector Institutions ("B2I"). With a growing network of 2,000+ healthcare providers and nearly 7 million Canadians with access to our services, Maple is one of Canada’s fastest-growing virtual care companies.
We have established an entrepreneurial culture centered around our purpose to support people’s health and well-being and to strengthen the healthcare system. We attribute our success to our team, who has helped us achieve numerous noteworthy awards including: LinkedIn's Top 10 Startups, Deloitte Canada’s Technology Fast 50, Globe & Mail's Top Growing Companies in Canada, North America’s Inspiring Workplaces, and Glory Professional’s The Power 50: Canada’s Most Impactful Companies.
THE POSITION
We’re hiring a Recruitment & Office Coordinator to join our People & Culture team.
In this role, you’ll play a key part in how we grow and support our team — driving the day-to-day coordination behind our recruitment process while helping create a welcoming, well-run space at our downtown Toronto headquarters. You are someone who thrives on variety—balancing recruitment logistics and connecting with hiring teams, while ensuring the office runs smoothly and every guest has a great experience.
If you’re a proactive problem-solver who takes pride in the details, enjoys being at the center of how a team operates, and most importantly, you’re eager to grow your career in People and Culture, we want to hear from you.
YOUR IMPACT
Role launch: support the initial setup for new requisitions, including posting positions, creating dedicated hiring channels in Slack, and ensuring all interview scorecards are prepared before the process begins.Scheduling logistics: coordinate virtual and in-person interviews, balancing multiple and complex calendars while navigating last-minute changes with ease.Candidate experience: act as the primary point of contact for candidates, keeping them informed with timely updates and ensuring every interaction feels thoughtful and welcoming.Resume screening & sourcing: support high-volume resume screening and sourcing efforts when needed, identifying qualified candidates and sharing recommendations to enable efficient shortlisting.Systems integrity: maintain a high standard of data accuracy within Lever (ATS) and across our hiring tools, ensuring all records reflect real-time progress.Hiring momentum: proactively flag overdue feedback, coordinate reference and background checks, draft offer letters, and close out roles in Lever upon completion.Workflow optimization: monitor existing recruitment steps to identify and suggest practical updates to tools or templates that improve speed, clarity, and overall effectiveness.Office operations: maintain our Toronto office as a functional and organized workspace for our on-site team, acting as the point of contact for front-desk coverage, mail, and deliveriesFacilities liaison: coordinate with external vendors and building management to resolve maintenance issues and ensure office services are delivered reliably.Office communication: keep the team informed on office updates through Slack, email, and other channels as needed.Health & safety: maintain a clean, safe, and secure office environment, making sure health and safety requirements are up to date and followed.WHAT SUCCESS LOOKS LIKE
In your first 90 days, you’re operating independently and confidently running interview coordination and candidate communications end-to-end. Hiring managers feel supported, candidates feel informed, and interviews stay on track. You’re able to easily navigate our tools and technology and are a reliable presence in the office — handling logistics calmly and proactively.
Over the next 12 to 18 months, you’re a trusted owner of recruiting operations. Time-to-schedule is down, processes feel more consistent, and you’ve helped standardize templates and workflows. Office coordination is also running smoothly without escalation as the business continues to grow.
CANDIDATE PROFILE
1+ years of experience in recruitment coordination, office administration, or operations, ideally within a fast-paced tech or startup environment.Educational background (Bachelor’s degree or equivalent post-secondary) in a field such as Arts, Sciences, Business, Humanities, or a related discipline.Tech-fluent and comfortable working with digital tools, including Slack, Google Workspace, and emerging AI tools to drive efficiency. Previous experience with Lever or other ATS platforms is an asset.Strong organizational skills,with the ability to manage multiple priorities and competing deadlines while maintaining high attention to detail.Clear and professional communication, with the confidence to interact with candidates, hiring managers, and senior stakeholders across various channels.Ownership mindset, with a demonstrated ability to follow through on tasks consistently and proactively.Adaptable and resilient, thriving in an environment where priorities can shift quickly and responsiveness is key.Not checking every box? Please apply anyway. We understand that candidates have different experiences that may make them a fantastic fit for this position, and for Maple. We value equity, diversity, and inclusion, and we’re committed to providing fair and equal opportunities to all applicants. We also want to provide an accessible interview process, so if there’s any accommodations that would make your experience more comfortable, please let us know.
OUR CORE VALUES
We are a team: we’re team Maple. We’re better together. We support each other, face challenges collectively, and are united in a belief that we can make a positive difference in healthcare, as one.We can do big things: we’re bold. We know that if we push the boundaries, and inspire each other to dream bigger and think differently, we will realize our incredibly ambitious goals.We celebrate wins and own mistakes: we empower each other to own our contributions. We celebrate and learn from our achievements, and we recognize and learn from our mistakes.We get better every day: we never settle. We’re always learning and improving, always seeking feedback, and we tackle challenges with a belief that better is always possible—in ourselves, our processes, our products and our services.We’re all the way in: we’re fully committed. We strive for excellence, are driven by our purpose, and we act with urgency to fulfill it every day.WORKING AT MAPLE
We want you to love working at Maple—feeling challenged, supported, and cared for. Just as we strive to grow and improve, we encourage you to embrace the same mindset as you work toward your personal best. Together, we can learn, develop, and power the future of healthcare. At Maple, your success is our success.
We care about your health and well-being. Here’s how we’ve got you covered:
Competitive benefits package: health, dental, counselling, and life insurance coverage to care for you and your loved ones.Health spending account: extra funds for wellness essentials like eyeglasses, therapy, and more.Maple access: virtual healthcare for you and your family, including general practitioners, pediatrics, and therapy consultations.Flex Benefits Budget: you’ll receive an annual flex budget to support your growth and well-being. A portion of this budget is dedicated to learning and development through our Branch Out Budget, with the remaining amount flexible to use toward wellness expenses, additional learning, or as a contribution to your GRSP, so you can invest in what matters most to you.Paid health Days: 10 extra days for when life happens—rest, appointments, or caregiving included.Destination5: work internationally in eligible countries for up to 5 days per year. Retirement savings plan: invest in your future with our group retirement savings plan.The pay range for this role is $50,000 - $60,000
Offers can vary depending on skills, experience, and readiness to meet Maple’s expectations for this level. We encourage open conversations about pay. If you have questions about how compensation works at Maple, you’re welcome to ask at any point in the interview process.
OTHER
Job type: existing vacancy, full-timeHiring manager: Talent Acquisition ManagerLocation: this role requires in-person presence (5 days per week) at our downtown Toronto office (225 Richmond Street West, Toronto, ON).Start date: April 2026Vacation: 3 weeksPlease note that any offer of employment may be subject to verification of employment and education background checks, including a criminal record check.
USE OF ARTIFICIAL INTELLIGENCE
At Maple, we do not currently use Artificial Intelligence (AI) or automated tools to screen, assess, or select candidates. Every application is thoughtfully reviewed by our Talent Acquisition team or hiring managers.
