Restaurant Reservations / Hotel Calling Center

·         Answer and manage all incoming calls to ensure a prompt and courteous response.

·         Efficiently delegate calls to the appropriate departments or personnel within the hotel.

·         Handle room service requests, providing accurate and timely information to guests.

·         Manage restaurant reservations over the phone, demonstrating excellent communication and organizational skills.

·         Collaborate with various hotel departments to ensure seamless communication and guest satisfaction.

·         Uphold a thorough knowledge of hotel services and amenities, to effectively address guest inquiries.

·         Multitask effectively, balancing the demands of incoming calls, room service requests, and restaurant reservations.

·         Provide exceptional customer service, aiming to exceed guest expectations and contribute to a positive overall guest

experience at Cavo Tagoo Mykonos.

Requirements

·         Previous experience in a similar job minimum 2 years

·         Must be able to speak, read, write, and understand the primary language used in the workplace.

·         Requires good communication skills, both verbal and written.

·         Must possess basic computer skills.

·         General knowledge of the island where the hotel is located and its attractions.

·         Extensive knowledge of the hotel, its services, and facilities.

Benefits

·         Competitive salary

·         Positive work environment

Should you wish to be a member of our team, please send us your CV at hr@cavotagoo.com

All applications will be treated in the strictest confidence.