Retail Learning Management System (LMS) Manager
Who are we?
Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
Role Purpose
Own and manage the Retail LMS to ensure effective training delivery, strong user adoption, and measurable impact on store performance across all retail teams.
Key Responsibilities
• End-to-end ownership of the Retail LMS (daily operations, access, vendor coordination)
• Structure, maintain, and govern retail learning content and learning journeys
• Support onboarding, ongoing training, and store manager development
• Track and report on course completion, learner engagement, and assessment results
• Partner with Retail, Training, and HR teams to align learning with business needs
• Drive LMS adoption, quality standards, and continuous improvement
Value to the Business
• Ensures consistent training across all stores and regions
• Improves visibility on learning completion and performance gaps
• Reduces manual follow-up for trainers and managers
• Enables scalable, data-driven retail training
Success Indicators / KPIs
• Course Completion Rate
- % of assigned courses completed on time (quarterly)
• Learner Engagement
- Active users, log-ins, course participation, drop-off rates
• Quarterly Course Feedback Survey
- Average satisfaction score
- Clear improvement actions from feedback
• Content Quality & Relevance
- % of courses reviewed and updated per quarter
- Reduction of outdated or duplicated content
Candidates with less experience will be considered for the Assistant Manager level.
Benefits
Why Join APM?
• Global, Dynamic Team: Diverse and energetic workforce.
• Growth Opportunities: We support your professional development.
• Collaborative Culture: Teamwork and open communication.
• Comprehensive Benefits: Generous employee discounts.
Don't wait to join APM Monaco team. Apply now!