Revenue Operations Director

About Auror

At Auror, we’re empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand 12 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK.

Auror is connecting people and intelligence to reduce crime. We’re using technology for good. 

In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team.

We're also embracing the potential of AI to supercharge our impact—whether that's enhancing the way we detect trends, support our customers, or improve internal workflows. As a company, we're committed to responsibly incorporating AI into how we work and what we build, and we encourage all Aurors to be curious about how AI can elevate their work, regardless of role or function.

The Role

As our Revenue Operations Director, you’ll serve as a key operational leader within our RevOps function, driving efficiency and alignment across our Sales, Marketing, and Customer Success teams as we scale. This is a high-ownership role for someone who thrives on building from scratch, managing complexity, and delivering projects end-to-end with minimal direction.

As a senior member of our RevOps function, you'll work closely with the Director of Revenue Operations and partner with senior stakeholders across the business to scope, prioritise, and execute initiatives that directly accelerate revenue growth. You'll bring structure to ambiguity, own outcomes not just tasks, and help shape the operational foundation we need to hit our next stage of growth.

Practically this will involve: 

• Leading RevOps projects from scoping through to delivery, taking full ownership of timelines, outcomes, and stakeholder communication
• Acting as a trusted partner to leaders across Sales, Marketing, and Customer Success. Managing expectations, navigating competing priorities, and keeping initiatives on track
• Owning and optimizing our RevOps tech stack including Salesforce, HubSpot, Clay, and other GTM tooling, ensuring we're getting maximum value from our investments and identifying gaps as we scale
• Designing and improving workflows, automations, and processes across the revenue funnel to reduce friction and improve team efficiency
• Supporting forecasting, pipeline reporting, and performance insights that help leadership make faster, better decisions
• Evaluating and onboarding new tools and platforms as the business evolves, with a strong eye for what will actually move the needle
• Supporting and mentoring other members of the RevOps team, helping to raise the bar across the function

This role reports to Nick Harley, Director of Revenue Operations.

I've spent the past 20 years+ living and breathing all things startups, marketing, tech and revenue growth. I split my time between being a Dad, golf addict, DIY enthusiast, Formula 1 fan and of course, helping Auror empower more retailers around the world to stop crime, for good. I enjoy being part of an ambitious team that wants to do their best work and build something remarkable. Working with talented, caring, and ambitious people who want to elevate themselves, their peers, and Auror to new heights is hugely rewarding.

Requirements

About you

• 6+ years in Revenue Operations or a similar GTM operations role, with experience operating as a senior individual contributor or manager within a RevOps function
• Broad hands-on experience across the RevOps tech stack, including Salesforce, HubSpot, Clay, Intercom and other modern sales and marketing tooling, with the ability to evaluate, onboard, and optimise tools as the business evolves
• Working knowledge of Salesforce and Hubspot administration, with the ability to navigate and maintain the platform confidently
• A strong track record of owning projects end-to-end, from scoping and stakeholder alignment through to delivery, with minimal oversight
• Exceptional stakeholder management skills, with the ability to partner with senior leaders across Sales, Marketing, Customer Success and Finance, manage competing priorities, and communicate clearly at all levels
• Proven experience designing and improving GTM processes, workflows, and automations that drive efficiency across revenue-generating teams
• A data-driven mindset with experience building reports, dashboards, and forecasting frameworks that help leadership make faster, better decisions
• Comfortable operating in fast-paced, high-growth environments where priorities shift and ambiguity is the norm. You bring structure rather than wait for it
• Strong commercial awareness and the ability to connect operational work to revenue outcomes
  

We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our Careers page).

Auror is committed to providing an inclusive and accessible application process to all candidates and we are actively working to improve diversity within the tech industry. We celebrate diversity and inclusiveness at Auror, regardless of (but not limited to) race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

If you need adjustments to any part of our recruitment process because of accessibility reasons, please do not hesitate to let us know during the application process. We will work with you to identify adjustments that will allow you to perform at your best.

Benefits

• Competitive salary range: Depending on level of experience, between $155,000 - $175,000 (IC5)

• Employee share scheme: You’ll own part of a company making a real difference!
• Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend.
• Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
• Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including Wellness Days,  and up to $750 for expert sessions every year.
• Health insurance: We prioritise looking after your health by contributing up to $1,500 each year to your individual health insurance plan through Bupa health insurance.
• Family-friendly: We offer comprehensive paid parental leave - 12 weeks for birth parents and 6 weeks for non-birth parents following birth, adoption, or surrogacy, available to all Aurors from day one.
• Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
• Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.

Next steps:

If you’re excited about our mission and you have the experience and a passion for this role, please hit “Apply”.

If you’re not sure that you tick all the boxes but feel you’re close to what we’re looking for, please apply anyway! We’re proud that Auror is a place where everyone can learn and grow so we’d love to hear from you.

You'll be asked to submit a cover letter as part of your application. While this is optional we do encourage it, as we find cover letters can tell a story that resumes alone often cannot. Our hiring team love to understand what attracted you to this role and why you are excited about the opportunity to join Auror.

Once you apply, you’ll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we’ll be able to help you from there.