Sales Development Representative
About Hatch
Hatch is a fast growing startup backed by Y-Combinator, Bessemer and NextView Ventures. Hatch's AI CSR platform enables over 1,100 customers to respond in real-time to customer inquiries and drive revenue efficiently. Hatch is growing fast and hiring across many roles, including the GTM team.
Who we're looking for at Hatch
Hatch is the leading AI communications platform for businesses with contact centers. We're looking to hire a Sales Development Representative to join our growing revenue team. This role is best suited for an outlier. This role is for people who lean into doing the hard work, operate in fast feedback loops and learn on the fly. You have a track record of professional and personal excellence and are committed to building trusting relationships with business owners as well as sales and marketing executives.
In this role, your responsibilities will include engaging with customers using a variety of outbound tactics and leveraging a Go-To-Market tech stack. You will also contribute to establishing strategies and best practices within our SDR team.
This role is based at Hatch's sales HQ in Boston, MA and is an in-person role.
Your primary role will be to
Work with our sales team to identify, source and book productive conversations with business owners as well as marketing and sales executives
Go above and beyond delivering your quota to help your teammates and the company succeed
Identify opportunities to learn and advance within the revenue team at Hatch or beyond
Experience:
Previous experience in a customer facing role, ideally as an SDR at a SaaS company
Customer-first sales approach
Life-long learner mindset
You thrive while working in a fast-paced start-up environment
You are driven, persistent, and ambitious
Experience with services businesses (selling to or working in!) is a huge plus
What We Offer
Competitive salary + uncapped commission
Boston office-based role (4 days per week required)
Medical, dental, and vision benefits
401(k) plan
Flexible PTO
Opportunity to grow your product career in a high-growth, mission-driven company
Why Hatch
Shape the future of AI-driven customer service
Build alongside founders and leaders who value speed, ownership, and ambition
Solve hard problems that impact real businesses and customers
Join a team of builders who care about great engineering, fast execution, and each other