Sales Manager – Hyatt Regency Schaumburg, Chicago

Sales Manager – Hyatt Regency Schaumburg, Chicago

About the Role

The Sales Manager is a dynamic, results-driven hospitality sales professional responsible for generating revenue and building strong client relationships for the hotel. This role works collaboratively within the Sales & Operations teams to meet and exceed sales goals across assigned market segments and contributes to overall financial success and market presence.

Key Responsibilities

• Represent the hotel’s products, services, and facilities to prospective clients and corporate customers.

• Generate room revenue and drive sales through strategic planning and execution of sales initiatives.

• Identify, source, and cultivate new business opportunities within assigned target markets.

• Maintain and grow business with existing accounts through effective relationship management.

• Prepare proposals, presentations, and rates in accordance with Hyatt standards and revenue strategies.

• Follow up on potential business leads promptly and track progress using CRM systems (e.g., STS, Delphi).

• Attend networking and industry events to raise the hotel’s profile and expand market reach.

• Collaborate with Revenue Management to optimize yield, pricing, and displacement strategies.

• Maintain accurate account forecasts, activity reports, and sales records.

Qualifications

• Experience: Typically 3–5+ years of hotel sales experience, preferably in a Hyatt brand or luxury hospitality environment.

• Education: A bachelor’s degree (e.g., hospitality, business, marketing) is often preferred but may vary by posting.

• Technical Skills: Proficiency with Microsoft Office and hospitality CRM systems (e.g., STS, Delphi, CVENT).

• Communication: Strong written and verbal communication skills with the ability to present and negotiate effectively.

• Organizational Skills: Ability to manage multiple priorities and follow up efficiently on tentative business leads.

• Teamwork: Collaborates effectively with internal teams and contributes positively in a competitive environment.

Competencies

• Strategic and analytical mindset focused on revenue growth.

• Results orientation with strong prospecting and negotiation capabilities.

• Customer-focused with a professional presence and strong relationship-building skills.