Sales Operations Specialist (remote options available)
Ametris is an international leader in the development of validated medical-grade wearable solutions used to measure physical activity, sleep, and behavior patterns in the broader global academic and pharma research communities.
Ametris is seeking a Sales Operations Specialist that will be responsible for leading RFP delivery, helping to coordinate RFIs, and supporting sales operations tasks that contribute to the commercial team's success. The Sales Operations team oversees sales data management, CRM administration, pre-sales support for RFPs and RFIs, contracting workflows, and KPI reporting - all in alignment with Ametris’ core values and standards.
This role is ideal for someone seeking an entry‑level opportunity in sales operations, digital health, or life sciences. A strong fit includes a proactive, detail‑oriented individual with strong communication and organizational skills who is motivated to learn, grow, and develop within the sales operations function, and who has an interest in the digital health landscape.
Your work will directly support the success of Ametris’ technology solutions. Join a collaborative team where integrity, initiative, and empathy matter - and help us pioneer the digital transformation of clinical research!
Requirements
The essential duties and responsibilities for this role include:
- Lead the RFP process by creating accurate sales budgets, ballparks proposals, and other pre-sales materials quickly and efficiently.
- Support the RFI process by drafting responses, gathering inputs, and coordinating reviews.
- Work cross functionally with Sales, Product, Data, Project Managers, Finance and Legal teams to collect information and ensure timely deliverables.
- Create and maintain proposals through the final Statement of Work (SOW), and track all versions of budgets, proposals, and contracts from project start to final signature.
- Use Salesforce to support the sales team throughout the sales cycle.
- Maintain accurate and up‑to‑date CRM records related to RFPs, RFIs, and sales activities.
- Support the maintenance of Q&A pair content library in RFI platform.
- Prepare sales support presentations, as needed. · Organize and manage sales documents and collateral.
- Identify opportunities for process improvements and escalate suggestions to the Sales Operations team.
- Support the sales team in meeting quarterly goals.
- Perform other duties as assigned.
Required qualifications and work experience for this role are:
- A Bachelor's degree preferred in business management, finance, healthcare administration, and/or community health education and promotion, marketing or sales.
- Strong quantitative, problem-solving, and critical thinking skills
- Interest in the US and global clinical trial landscape
- Basic understanding of the sales cycle and contracting process
- Familiarity with Salesforce or other CRM systems; academic,
- internship or early professional experience acceptable
- Proficiency with Microsoft Office Suite
- Strong Excel skills
- Clear and effective communication skills
Preferred qualifications and work experience for this role are:
- Experience in pharmaceutical, biotechnology, digital health, or a CRO environment through internships or early professional roles
- Experience in sales, sales development, or sales operations through internships or early professional roles
- Exposure to RFP/RFI processes in digital health
- Exposure to Responsive (formerly RFPIO) or comparable RFP/RFI tool, is a plus but not required
- Ability to work well with cross-functional and global teams
- Comfortable working independently with clear direction and minimal supervision, while also contributing effectively within team settings
- Ability to manage multiple projects, meetings, and deadlines at the same time ● Familiarity and experience with artificial intelligence tools, such as Co-Pilot
All responsibilities are to be performed in accordance with the ActiGraph core values, standards, policies and procedures.
As an equal opportunity employer, all employment at Ametris is governed without regard to, nor influenced by, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Benefits
At Ametris, we do our best to offer benefits and a work environment that is positive, fun, and tailored towards the needs and feedback of our team members. We do so by offering:
- A casual "dress-code" environment
- A family-oriented and collaborative workplace
- Paid time off (including paid time off for your birthday)
- And a very generous suite of benefits including: medical, dental, vision, basic/life accidental, short/long term disability, identity theft, 401K (plus a match), and supplemental insurance options