Senior Accountants Receivable Collections Specialist

About Aktion

Aktion Associates is a North American ERP software reseller in the top 20 of the VAR 100 reseller market and top workplaces in 2025. We have a high-growth technical environment with a workforce of over 250 professionals. We have a two year growth initiative to build our total workforce to 350. The workforce is highly skilled and consists of application consultants, software engineers, and networking engineers located throughout the U.S and Canada.

Senior Accounts Receivable Collections Specialist

As a Senior Accounts Receivable Collection Specialist, you will manage a portfolio of complex customer accounts and lead collection efforts across the US and Canada.  This role is responsible for driving timely cash payments, reducing delinquency, and building stronger customer relationships that support the overall financial health of the organization. This role will have direct influence on the company’s cash flow, requiring professionalism and sound judgment when working with internal and external financial leaders.

Duties & Responsibilities

• Manage collections for a portfolio of commercial B2B customers across multiple entities, including US and Canadian accounts.
• Conduct outbound collection calls and written outreach to resolve past-due balances and drive payment outcomes.
• Partner with Sales, Billing and Customer Success to research and resolve invoicing disputes.
• Monitor aging reports, identify risks and proactively escalate delinquent accounts.
• Recommend credit holds or payment plans based on account status.
• Support AR month end close
• Assist with continuous improvement of collections process to support a growing North American business.
• Collaborate with the team to ensure timely invoicing and strong alignment between billing and collections

Job-Specific Competencies

• Strong working knowledge of commercial accounts receivable and B2B collection practices
• Professionalize when engaging direct with financial decision makers
• Ability to balance persistence with relationship management
• Strong organizational skills with ability to manage multiples accounts and deadlines
• Proficient in Excel and Acumatica platform experience a plus

Education/Experience

• Bachelor’s degree in Accounting, Finance, Business or a related field preferred
• 5-8 years of commercial accounts receivable and collection experience
• Experience working with multi-entity and cross border customers stronger preferred.
• Exposure to technology, SaaS, Managed Services and Professional Services billings is a plus.
• Bilingual English/French is preferred.

Salary Range: $80,000-100,000

This position offers a competitive salary, additional incentive, with the potential for performance-based bonus.  Aktion Associates offers a comprehensive benefits plan including an employer matching 401k plan.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact HR at hr@aktion.com and let us know the nature of your request and your contact information.

Aktion Associates is an Equal Opportunity Employer. Please visit www.aktion.com for more information about Aktion Associates.