Senior CX Marketing Consultant (USA)
Welcome to Huble 👋, a HubSpot’s 2024 global partner of the year!
Huble is an international digital business & CRM consultancy and an Elite HubSpot Partner. We help businesses scale and optimize their sales, marketing, and service operations through cutting-edge digital strategies and CRM-driven transformation. Our clients range from mid-sized businesses to global enterprises, and we pride ourselves on our ability to deliver strategic and creative consulting and advanced technology solutions.
As a Senior CX Marketing Consultant, you will play a pivotal role in transforming our customers' CX performance, helping clients implement best-in-class CX processes and strategies, related technology, and enablement strategies. We’re looking for a strategic, innovative and results-driven Senior CX Consultant who can bridge the gap between business strategy and CX execution. You will work closely with clients to analyze and optimize their CX processes and strategies, leveraging the HubSpot platform and other technologies to drive business growth.
To enable our teams to work synchronously, this role would be best suited for someone based in / prefers Eastern time zone
🚀 Here are a few of the tasks you'll get to work on:
- Design and execute a cutting-edge marketing strategy and framework, adeptly anticipating and meeting the unique demands of our valued clients. Your goal will be to ensure exceptional client satisfaction throughout the entire process.
- Initial setup and training for clients. The work will involve setting up tools after the Solution Architect has completed their architecture and configuration.
- Provide continuous consultancy for clients by managing a wish list of client needs and goals.
- Take ownership of integration projects in which you actively participate, from a Marketing and CX perspective.
- Analyse and provide recommendations on how clients can follow marketing and technology best practices through technology audits.
- Ensuring integrated reporting across the tech solutions to enable closed-loop reporting and ensure integrations meet these criteria.
- Keep up to date with and communicate new technology products, features and changes to existing features within the marketing space.
- Provide expertise in technology features and how to leverage these for marketing & relevant communications.
🏗️ To excel in this role, you should have the following:
- 7+ years' experience in digital marketing, preferably in a client-facing consulting or specialist role within a digital agency or consultancy.
- A solid knowledge of HubSpot or equivalent CRM platforms such as Salesforce, Pardot, or Marketo.
- Exceptional client-facing skills, with the ability to build relationships with stakeholders at all levels.
- Strong presentation and facilitation skills—able to drive workshops and executive discussions.
- Experience leading cross-functional teams and mentoring junior consultants.
- A strong business acumen and the ability to conduct engaging presentations.
- Hands-on experience with online marketing tools, methodologies, and practices.
- Familiarity with agile marketing and the ability to adapt to changing processes.
- A solid understanding of Inbound Marketing and Customer Experience (CX) Marketing.
- Technical proficiency and the ability to quickly grasp our technology stack.
- A continuous learning mindset—staying up to date with industry trends and new sales enablement technologies.
- Comfortable working in a fast-paced, high-growth environment.
- Basic knowledge of HTML and CSS is a plus.
⚡️ These personal qualities are key to your success:
- Innovative and driven by an entrepreneurial spirit.
- Outstanding interpersonal skills, adept at working independently or collaboratively.
- Emotionally intelligent and displaying maturity.
- Exude enthusiasm and a deep passion for your work.
- Possess an impeccable attention to detail and meticulousness.
- Focused on delivering quality results at all times.
👥 Meet the Team:
You'll be an integral part of the team, collaborating closely with Amy Dwyer (Chief Strategy & Solution Officer) and fellow consultants.
🛣️ Interview Process:
- Screening Call (20 min)
- 1st Interview (30 min)
- Assessment
- Presentation Interview (60 min)
- Final Interview (30 min)
We aim to complete the process in under 15 working days (subject to availability).
🎁 As part of the remuneration package, you will receive the following:
The salary range is between USD 95,000 - USD 105,000 per annum, depending on skills and experience, with the following as part of the remuneration package:
- 🌍 Work from anywhere: Enjoy the freedom of remote work.
- 🏦 Pension scheme: Enjoy a discretionary 401K Match.
- 🏥 Healthcare benefits: Join our company healthcare scheme after just one full calendar month of service.
- 🪑 Create your ideal workspace: Receive a budget to set up your home office with your preferred desk and chair.
- 💻 Choice of devices: Choose between a MacBook or Windows Laptop, complete with a monitor and mouse.
- 🌴 Generous leave policy: Enjoy 19 annual leave days, in addition to Public and Banking Holidays, and receive 1 bonus day for special occasions like your Birthday.
- 🧘 Flexible working hours: Benefit from flexible working hours to accommodate your personal needs, whether it's for leisure or family commitments.
- 👕 Show your company pride: Get your hands on Huble Swag.
🤝 Keen to Huble with us?
If you are ready to take on this exciting opportunity and join our team, we would love to hear from you. Apply today and let's Huble together!
NB: Please note that candidates must have the legal right to work in the USA.