Senior E-commerce Performance & Growth Manager

We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day. 

At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let’s make it happen!

This is an exciting opportunity to join Emma and our E-commerce Europe team. As a Senior E-commerce Performance & Growth Manager, you will be responsible for driving and steering the commercial performance of one of our markets.

You will own performance visibility, define and orchestrate the commercial calendar, and ensure all teams are aligned to deliver strong and consistent results. Acting at the center of the organization, you will connect Categories, Marketing, Webshop, and Operations to maximize business impact.

 

Own and steer commercial performance by tracking P&L, leading daily/weekly/monthly reporting, and driving data-based decision-making to ensure target achievement and clear visibility on risks and opportunities

Own and optimize growth levers by managing our commercial toolbox (promo mechanics, coupons, incentives, bundles), continuously improving efficiency, and conducting deep-dive analyses to unlock revenue and margin growth

Define and orchestrate the commercial calendar by planning and aligning all campaigns cross-functionally, leading key rituals (kick-offs, check-ins), ensuring flawless execution across channels, and driving post-mortem analyses with clear learnings

Act as the central coordination point for commercial topics by connecting Categories, Marketing, Webshop, and Operations, ensuring smooth collaboration, and leading key growth projects with full accountability on performance and reporting

Bring market and competitive insights by monitoring trends and competitors, and translating insights into actionable recommendations to continuously refine the commercial strategy

You have a degree in Business, Economics, Engineering, or a related field

You have a minimum of 3 years of experience in e-commerce, consulting, business analytics, or commercial roles

You have strong analytical and problem-solving skills, with the ability to translate data into actions

You demonstrate a strong commercial mindset (promotions, performance drivers, revenue/margin logic)

You are highly structured and organized, able to manage complex planning and multiple stakeholders

You are a strong coordinator and communicator, comfortable working cross-functionally

You are execution-focused and ensure high standards in delivery

You are comfortable in a fast-paced, evolving environment

Fluency in English is required

Pet-friendly environment, where you can bring your furry desk buddy;  

Discounts on our top-notch products;   

Health insurance including dentist;  

24 days holidays / year +1 day/year at Emma (máx. 29 days);  

The opportunity to collaborate with multinational teams;  

Exciting events that aren't just team-building exercises but opportunities to create epic memories;  

All the tools you need to grow and ownership from the beginning. 

Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up. ​

We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!