Senior Ecommerce Growth Strategist
About the Role:
As a Senior Ecommerce Growth Strategist, you’ll get to be a jack-of-all-trades. You’ll be a media planner, establishing a channel mix to support your Shopify clients’ goals. You’ll be an analyst, digging through data to pull out meaningful insights. You’ll be a leader, helping facilitate thoughtful conversations and critical thought across teams and disciplines. You’ll be a consultant providing knowledgeable counsel to our clients.
This position is the face of our agency to our clients. You’ll serve as the primary point of contact for clients, responsible for maintaining a positive relationship between us and them. Strong communication skills are vital, you must be able to distill complex matters into simple forms to communicate clearly.
As a Senior Ecommerce Growth Strategist you will need to work collaboratively with our channel specialists to drive day-to-day media strategy, outline test parameters, dissect results, and more. You will also need to work independently to understand how that media strategy is impacting the client’s business and bring this knowledge with you into those collaborative sessions. Think of the Growth Strategy role as the team quarterback, you know the playbook in and out and can help rally the team to drive forward for a touchdown.
In the first month you will:
Learn how to independently use Growth Strategy’s fundamental processes and tools - Ex. How we use post-purchase survey data to influence media mix.
Begin to proactively drive recommendations on select client accounts. - Ex. What the client should be spending based on their overall store performance. - Ex Cont’d. Where the client should be spending based on their goals.
Support senior team members on day-to-day operations such as reporting, adjusting spend mix, etc.
Long-term you will:
Become the primary (autonomous) Growth Strategist that is responsible for managing all day-to-day responsibilities of Strategy on a mix of key, assigned clients, this includes (but is not limited to):
Creation and maintenance of quarterly roadmap
Be able to effectively make budget and media mix recommendations based on business performance relative to identified KPIs both presently and for future months.
Ongoing reporting on performance of media and offering recommendations to support client’s goals or build off learnings that are backed by data.
Confidently leverage post-purchase survey data to drive top-of-funnel recommendations.
Establishing key business KPIs and translating them into relevant in-platform targets for specialists to optimize against
Drive ongoing, proactive collaboration with specialists to problem-solve, drive stronger performance, etc.
Lead client calls and serve as the primary points of contact for any ongoing client needs.
Support senior team members in best practice refinement and development.
Qualifications:
At least 3 years of experience in a planning/strategy role working in paid media, marketing, or consulting (agency and ecommerce experience preferred)
Good understanding of the e-commerce, DTC business model
Know how to leverage Shopify to get information you need to make media decisions
Know about the most important apps used by our client’s Shopify stores
Demonstrable hands-on experience with Google Ads and/or Meta Ads
Proven ability to develop and maintain strong professional relationships with clients (read: you have experience being client-facing) and colleagues.
Strong analytical skills that promote the ability to measure success of media efforts and identify learnings to enable further success.
Detail-oriented and has a proven track record of effectively managing multiple responsibilities while ensuring delivery of on-time and error-free work.
Outstanding communication and presentation skills, both written and verbal
Proficiency in Excel, data visualization tools, Google Analytics, and other relevant reporting platforms – you're a data storyteller at heart.
Personally aligned with and live out our core values in your day-to-day life.
Naturally curious, this is crucial for success within the Strategy Department, we are a naturally curious bunch. We are asking questions, proactively digging into the data, and challenge things with the goal of making them better.
Other Requirements:
Dedicated Workspace: Ability to work from a productive, professional environment free from distractions.
High-Speed Internet: Reliable high-speed internet connection for seamless video conferencing and data-heavy tasks. We offer a stipend for it!
Travel Flexibility: Willingness to travel occasionally for team meetups or client visits (estimated less than 5% of work time).
Self-Starter Attitude: Highly motivated and comfortable working autonomously within a structured but remote environment.
Time Zone: Elumynt is based in Central Standard Time and requires your virtual presence between 9:30am and 4pm Monday through Friday.
Time Commitment: Availability to work full-time, defined as at least 40 hours per week.
Time Tracking: Reliable use of time tracking tools to log work hours with accurate task and client details on a weekly basis.
Why you might love working here:
Challenging problems to solve, fast-paced work environment with an awesome team to collaborate with every single day.
Ranked as one of the Best Workplaces in America by Inc. Magazine in 2021 and 2022
Ranked as the 12th fastest-growing agency in the world by Adweek <-- this means there’s tons of room to grow and create.
100% remote work environment, go ahead and bring your dog to work and keep your slippers on all day.
Unlimited paid time off – book the flight!
Comprehensive health, vision, and dental insurance with 100% employer-paid monthly premiums
401(k) with a 4% match
12-weeks of paid maternity leave and 4-weeks of paid paternity leave
$60/mo stipend to cover internet costs
Half Day Fridays throughout the Summer
$250/yr “Peer Points” stipend to send gifts, thank you’s, and words of encouragement to your team members
More about Elumynt:
We are an advertising agency that takes pride in the fact that we do things a little differently. Our mission is to amplify joy through profitable business growth. We truly take that mission to heart and try to infuse that ‘amplify joy’ mindset into every interaction we have and everything we do.
Our specialty is working with DTC e-commerce clients supporting them by expertly managing their advertising and developing their creative, marketing and business strategy. We focus our efforts on metrics that matter like EBITDA (profit) and CAC, unlike most agencies that simply report and optimize on vanity metrics (or as our CEO, William, would say, “garbage metrics”) like ROAS.
That’s what we do. But WHO we are is really embodied by our three core values. In 2022, we re-wrote our core values as part of an exercise to lay our foundation for the future. When we did this exercise, we first started with writing down all the adjectives we could think of that described our current team members already. They were words like “intelligent”, “inventive”, “kind”, “honest”, “funny” and so much more. We then distilled those adjectives to become our core values (that we were already living). These values are part of what has made us two-time winners of Inc. Magazine’s “Best Workplaces in America” award, so when we say it’s WHO we are today, that's only half of it. It’s also who we want to work with in the future.
Be Accountable - We depend on one another, and our clients depend on us, to do what we say. We treat the clients’ business as if it were our own. We acknowledge our mistakes and learn from them. We find solutions, not fault.
Be Innovative - We strive to make things better. We take risks, face challenges, and take measured bets to come out more experienced.
Be Human - We are all human. We bring our real emotions and feelings to work each day, and that will always be supported. We help each other on hard days and celebrate each other on good days. We care deeply and do our best to lead with understanding and empathy for each other and our clients.
If this sounds like you, hit the "apply" button.