Daily Wire is hiring a Senior Manager of Consumer Insights to own how we understand our audience and ensure that understanding meaningfully shapes what we build, publish, and improve. This role is about turning real audience insight into better decisions across products, programming, marketing, and the member experience.
This is not a one-off research role. You will design and run a continuous, year-round consumer learning program and set the standard for how insight is generated, interpreted, and applied across the company. You will be expected to bring strong qualitative expertise, practical quantitative literacy, and sound judgment about what the data can and cannot tell us.
Reporting to the Director of Data Science and Analytics and working across Product, Content, Marketing, and senior leadership. Your job is not just to collect data, but to make it useful. That means choosing the right methods for the question, managing tradeoffs in time, sample size, and bias, and translating findings into clear narratives that help teams make better decisions.
What You’ll Do
Design and lead a year-round consumer research program that produces clear, decision-ready insights across podcasts, original programming, platform features, marketing, and the member experienceOwn our qualitative research strategy end-to-end, including interviews, focus groups, diary studies, concept testing, and targeted deep divesDesign and oversee surveys and mixed-method research, making thoughtful choices around sampling, bias, and confidence levelsBuild, manage, and evolve beta and research communities, including recruitment, segmentation, incentives, and ongoing engagement, while avoiding over-reliance on convenience or super-user samplesAdvise teams on what conclusions are supported by the data and where uncertainty remains, with clarity and intellectual honestyDecide when research should be conducted in-house versus externally and manage research vendors, budgets, and timelines without sacrificing rigorSynthesize research into clear, compelling narratives and present insights to senior leaders in a way that drives real actionSet and maintain a high bar for research rigor, methodology, and ethical standards across all consumer insights work
What We’re Looking For
5 to 8 years of experience in consumer insights, user research, or a related fieldDeep, hands-on experience with qualitative research methods and strong instincts for when qualitative, quantitative, or mixed approaches are appropriateStrong quantitative literacy, including survey design, sampling considerations, and interpreting imperfect or uneven data setsProven experience managing external research vendors and budgetsBackground in media, technology, or subscription businesses strongly preferredClear, confident communicator who can explain insights, limitations, and tradeoffs to senior stakeholdersStrong judgment, organizational skills, and a practical, outcome-focused mindsetComfort working cross-functionally and influencing decisions at multiple levels of the organization
This role plays a critical part in shaping what we build and why. You will help ensure that audience understanding is not episodic or performative, but embedded in how decisions get made. If you care about rigor, clarity, and impact, and you want your work to influence real outcomes, this role is built for that.
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