Senior Operations Officer -KSA
Key Responsibilities:
- Set unit objectives with staff, supervise and evaluate performance, monitor attendance, manage leaves, and develop team skills to maintain service quality.
- Review and approve account openings, data updates, e-services, authorizations, and standing instructions; ensure compliance with requirements and blacklist checks.
- Oversee deposit linking, renewals, and cancellations per approved procedures.
- Process and verify incoming/outgoing transfers, complete correspondent bank details, and monitor SWIFT/Speed messages.
- Prepare and review correspondence to/from external entities (e.g., courts, tax authorities).
- Handle customer transactions and inquiries on letters of credit, bills, and guarantees, ensuring timely resolution.
- Approve letters of credit, bills, and guarantees in all stages per work procedures.
- Verify credit approvals and ensure transactions meet facility conditions.
- Review and approve guarantee/SWIFT texts or escalate for higher approval.
- Manage notifications/amendments to guarantees, bills, and letters of credit, coordinating with clients.
- Notify insurance companies of coverage details/amendments and secure original policies.
- Coordinate with compliance/risk teams for high-risk or prohibited-country transactions.
- Approve granting, discounting, and related credit facility entries, including guarantees and ceilings.
- Safeguard bank rights by ensuring accurate entry of all credit facility transactions and guarantees.
- Draft and review approval/notification letters for credit decisions.
- Process mortgage release requests after confirming no outstanding obligations.
- Correct deficiencies in audited transactions and update branches via the system.
- Verify daily transaction files, correct errors, and coordinate with departments.
- Review and process cheques, escalate issues, and manage clearinghouse duties when needed.
- Prepare periodic reports for the central bank and management.
- Approve daily reconciliations and resolve discrepancies.
- Review treasury operations per approved procedures.
- Approve transactions within delegated authority.
- Maintain organized storage of documents for easy retrieval and compliance.
Requirements
Skills and Competencies:
- Bachelor’s degree in administrative sciences, banking, or a related field.
- At least 5 years of experience in banking.
- Proficiency in English.
- Computer literacy and ability to work with applied systems.
- Full knowledge of the policies and procedures governing the work and their internal and external updates.
- Ability to communicate and interact with others.
- Supervisory and administrative skills.
- Speed and accuracy in task completion.
- Attention to detail and strong observational skills.
- Teamwork spirit.
- Ability to work under pressure.