Senior Project Manager

Senior Project Manager

Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice:
At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us
Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement. We are building a modern data foundation to support our next phase of growth.

About This Role

Togetherwork is seeking an experienced and highly driven Senior Project Manager to lead large, complex, client-facing software implementation projects. This role requires a strong blend of technical expertise, project management discipline, and exceptional communication skills. You will partner with cross-functional teams and external clients to deliver high-quality implementations that meet functional, financial, and timeline objectives while driving outstanding customer experiences.

What You'll Do:

• Serve as the primary project lead for external client-facing software implementation projects, ensuring on-time and on-budget delivery aligned with client expectations.
• Coordinate cross-functional teams, including solution consultants, developers, data migration specialists, and product teams.
• Oversee integration dependencies, data migration planning, and technical delivery milestones to ensure readiness for testing and go-live.
• Manage all phases of the project lifecycle, including planning, resource scheduling, risk management, execution, change control, and closure.
• Actively engage with clients to understand business processes and recommend optimizations based on industry best practices.
• Lead internal project teams by allocating resources and tracking progress against project goals.
• Ensure clear communication across technical teams, client stakeholders, and executive sponsors.
• Monitor and report on project status, risks, issues, and financials to leadership and clients.
• Facilitate service delivery using internal systems, standard operating procedures, and project management best practices.
• Develop a strong understanding of solution architecture to effectively coordinate technical teams and partners.
• Leverage AI-enabled tools to support planning, risk identification, and documentation while maintaining accountability for outcomes.
• Drive continuous improvement initiatives and contribute to internal knowledge sharing.
• Serve as an escalation point for complex client-facing issues requiring technical insight.
• Champion exceptional customer experience throughout the project lifecycle.

What You'll Bring:

• Bachelor’s degree from an accredited college or university.
• 8–12 years of project management experience, with a focus on external, client-facing technical projects.
• Strong technical background, including familiarity with Microsoft technologies (Windows, Office Suite).
• Proficiency with Microsoft Project and other project management tools.
• Experience delivering enterprise SaaS or CRM implementations, including integrations, data migration, and custom development.
• Demonstrated experience managing project financials, including budgets, billable hours, and change orders.
• Proven ability to lead technical teams and communicate effectively with both technical and non-technical stakeholders.
• Exceptional verbal and written communication skills with a strong customer-first mindset.
• Strong problem-solving abilities with experience resolving complex technical and operational challenges.
• Highly organized with the ability to manage multiple concurrent projects in a fast-paced environment.
• Self-motivated team player who can influence others and drive collaborative results.

Preferred:

• PMP or similar Project Management certification.
• Experience with CRM platforms (e.g., Microsoft Dynamics 365).
• Experience with Association Management Systems (AMS) or similar platforms.
• Background working with associations, nonprofits, or membership-based organizations.

Why You’ll Love Working Here
At Togetherwork, we help community-driven organizations grow and thrive—creating better experiences for the people they serve. You will play a critical role in shaping the enterprise data foundation that powers our TW28 vision.

We are guided by values that shape how we work every day:

• Obsess over our customers
• Own it. Together.
• Move fast with purpose

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.