Solution Consultant

Solution Consultant 

Location: Austin, TX (hybrid)

Schedule: Full-time | Hybrid (2–3 days in office)

Work Authorization Notice:
At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us
Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement. We are building a modern data foundation to support our next phase of growth.

About the Role

Togetherwork is seeking a Solution Consultant to design, own, and deliver customer solutions that align business objectives with product capabilities. This role serves as a senior individual contributor within Professional Services and acts as a trusted advisor to customers throughout the solution lifecycle.

The Solution Consultant leads solution design, ensures alignment between customer needs and product capabilities, and maintains solution integrity through implementation and transition to Customer Success. This role partners closely with Project Managers, onboarding and configuration specialists, Product teams, and Customer Success to ensure solutions are scalable, implementable, and positioned for long-term success.

What You’ll Do

Solution Design & Customer Advisory

• Lead discovery sessions and workshops to understand customer business objectives, processes, and system requirements.
• Design end-to-end customer solutions aligned with business needs and Togetherwork product capabilities.
• Translate complex business requirements into scalable, implementable solution designs.
• Act as a trusted advisor to customers, guiding solution decisions, tradeoffs, and best practices.
• Own solution integrity throughout onboarding and implementation engagements.
• Partner with Project Managers, Onboarding Consultants, and Configuration Specialists to ensure solutions are executed according to design.
• Identify solution risks, dependencies, and complexity drivers; proactively manage or escalate issues.
• Ensure smooth transition of solutions to Customer Success and support teams.
• Collaborate with Sales on complex opportunities requiring solution expertise.
• Partner with Product teams to provide feedback based on customer needs and delivery experience.
• Operate within PMO governance frameworks to ensure alignment with implementation standards.
• Leverage tools, automation, and data insights for solution analysis, planning, and documentation.
• Use delivery insights and operational data to improve solution quality, scalability, and outcomes.
• Contribute to continuous improvement of solution standards and delivery practices.
• Utilize AI-enabled tools to support requirements analysis, documentation, and process optimization.

What You’ll Bring

• Bachelor’s degree or equivalent experience.
• 5–8 years of experience in solution consulting, implementation consulting, or related client-facing roles.
• Understanding of financial/accounting processes (general ledger, AR, AP, revenue recognition).
• Strong consulting experience with solution design and customer advisory responsibilities.
• Ability to translate complex business requirements into practical technical solutions.
• Experience delivering SaaS or enterprise software implementations in client-facing environments.
• Strong communication, facilitation, and stakeholder management skills across technical and non-technical audiences.
• Ability to clearly document solution designs, architectural decisions, and implementation considerations.
• Strong analytical and problem-solving skills with the ability to manage complex challenges.

Preferred Qualifications

• Experience with CRM platforms such as Microsoft Dynamics 365 or similar systems.
• Experience with Association Management Systems (AMS) or membership-based platforms.
• Experience working with associations, nonprofits, or membership-driven organizations.

Why You’ll Love Working Here
At Togetherwork, we help community-driven organizations grow and thrive—creating better experiences for the people they serve. You will play a critical role in shaping the enterprise data foundation that powers our TW28 vision.

We are guided by values that shape how we work every day:

• Obsess over our customers
• Own it. Together.
• Move fast with purpose

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences, and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.