Senior Software Engineer, Citizen Engagement
Who We Are
Open Government Products (OGP) operates like a startup within the government. We are a fast-paced, dynamic team of engineers, designers, and product managers dedicated to building technology for the public good. We identify opportunities to solve real problems, rapidly prototype, and launch impactful products - from citizen apps to platforms that power entire government operations.
We work in the open, embrace flat hierarchies, and cut through bureaucracy to focus on user-centric innovations that make a difference at scale.
The Team
You will be joining the Citizen Engagement team, which is currently working with People’s Association on building new systems, as well as modernising existing systems, to better support community building and partnership efforts.
This includes designing and developing new community experiences powered by modern technologies such as facial recognition and large language models (LLMs), streamlining and modernising existing processes for managing partnerships, events, and community programmes, as well as building user-centric digital solutions that simplify access to services and make everyday life easier for Singaporeans.
About the Role
As a Senior Software Engineer, you will play a critical role in shaping technical direction and driving implementation across multiple products. You will operate in a lean, flat team structure and are expected to take strong ownership from problem definition through to delivery and iteration.
This role is well-suited for engineers who enjoy ambiguity, working directly with stakeholders, and translating complex business needs into pragmatic technical solutions.
Key Responsibilities
Lead technical design and system architecture, making clear trade-offs across performance, scalability, maintainability, and delivery speed
Drive end-to-end technical implementation, from frontend to backend and cloud infrastructure
Work closely with business and technical stakeholders (up to Director level) to clarify requirements, manage constraints, and align on solutions
Translate vague or evolving problem statements into well-scoped, implementable technical plans
Ensure the delivery of high-quality, user-centric products that meet real operational needs
Take ownership of production systems, including reliability, failure modes, and operational considerations
Contribute to a culture of high ownership, fast execution, and continuous improvement
Preferred Skills and Qualifications
Proficient in TypeScript, React; experience with NextJS and AWS is a plus.
Knowledge in working with RDBMS.
Experience with AI assisted software development is a plus.
Designing flexible and robust REST APIs with an API first approach as well as integrating with 3rd party APIs.
Experience with secure software development lifecycle (SSDLC), including CI/CD processes, Git, Infrastructure as Code (IaC), and deploying applications to cloud environments.
Experience in startups or fast-paced environments; proven ability to succeed in dynamic settings and manage shifting priorities.
Experience in technical leadership, guiding software teams and setting high standards while mentoring engineers.
Excellent communication skills for articulating technical concepts and ideas.
A passion for public service, driving impactful changes, and improving how technology serves society.
Overall we look for people who have ability, initiative, good communication, and most importantly, a passionate heart for public good. Don’t hesitate to apply, even if you might not possess all the skills and qualifications!
Working at OGP
Ownership and Autonomy — Beyond technical tasks, this means having autonomy to voice opinions and suggest future directions. Building what you believe in drives the creation of great solutions.
Rapid Prototyping — We prioritize testing ideas over debating them, allowing us to identify problems quickly and convey possibilities to others. This fail-fast approach accelerates innovation.
Flexibility — We provide flexible work arrangements based on what works best for our team and its members, fostering a productive and supportive environment.
Continuous Learning — Drive professional growth by exploring new architectures, frameworks, and technologies. With dedicated yearly learning months and hackathons, continuous learning is essential as we tackle innovative ideas and challenges.
Mission-Driven — Our work is dedicated to the public good, aiming to improve the lives of Singapore citizens. We focus on creating impactful solutions that enhance the community and the place we call home.
Projects OGP has worked on include:
ScamShield — iOS and Android mobile apps, enhanced in August 2024, help users check and report suspicious communications. The apps automatically filter known scams using an AI-powered machine learning classifier. An Admin Dashboard also allows police to verify reported scams.
ParkingSG — A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.
RedeemSG — Helps the Singapore Government to create, send and track redemptions of digital vouchers easily.
COVID-19 Vaccination — A suite of systems built to enable Singapore's national vaccination campaign for COVID-19. This includes informational sites, appointment booking systems, and records management systems.
data.gov.sg — An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.
Isomer — Provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.
FormSG — A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.
PaySG — Was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.
An overview of other OGP products can be found on our website https://open.gov.sg