Senior Product Designer
Who we are
Open Government Products (OGP) operates like a startup within the government; We are a fast-paced, dynamic team of engineers, designers, and product managers dedicated to public good. We autonomously identify opportunities to solve public problems using tech, rapidly prototype, and launch solutions - from citizen apps to automating public agency operations. Embracing an open-sourced and flat hierarchy, we cut through bureaucracy to focus on real-world, user-centric innovations that drive change.
What does a Senior Product Designer do?
We have over 40 products, with each team typically made up of 1 Product Manager, 1 Designer, and 2 to 4 Engineers. As a Senior Product Designer, you will own the end to end experience of your product, from vision to execution.
On a day to day basis, this means:
Engaging with citizens and public officers to deeply understand their needs and motivations
Facilitating cross-domain and cross-functional collaboration to align goals and guide decisions
Driving problem exploration, solution discovery, and delivery across teams
Working autonomously and navigating complexity with confidence
Defending design decisions and securing buy-in from both internal and external stakeholders
You will work on meaningful projects that solve problems pertinent to our society, from transportation, to education, to healthcare. The public sector is full of opportunities where even the simplest software can have a big impact on people’s lives. You will have direct ownership of your work with over 70% of our projects starting as ground up initiatives. Rather than work on commercial ventures commonly found in the startup scene, we're here to improve how we live as a society through what we can offer as a government.
We look for people who
Design with impact — You have extensive experience shipping products and experiences, whether through work or personal projects.
Show strong design sense and judgment — Your portfolio demonstrates thoughtful work, and you can clearly explain the decisions behind it.
Are fluent with modern tools — We mainly use Figma, with some using Cursor. You should be comfortable learning and adopting new tools to deliver your best work.
Communicate across disciplines — You engage across disciplines, clearly communicate your designs, and influence others, including policymakers.
Take initiative — You don’t wait for instructions; you push for change, challenge the status quo, and make things happen.
Care about the public good — You believe in serving people above politics, and you’re willing to stand up when something isn’t in the public interest.
Overall we look for people who have ability, initiative, good communication, and an interest in public good.
Working at OGP
Ownership and Autonomy — Beyond technical tasks, this means having autonomy to voice opinions and suggest future directions. Building what you believe in drives the creation of great solutions.
Rapid Prototyping — We prioritize testing ideas over debating them, allowing us to identify problems quickly and convey possibilities to others. This fail-fast approach accelerates innovation.
Flexibility — We provide flexible work arrangements based on what works best for our team and its members, fostering a productive and supportive environment.
Continuous Learning — Drive professional growth by exploring new architectures, frameworks, and technologies. With dedicated yearly learning months and hackathons, continuous learning is essential as we tackle innovative ideas and challenges.
Mission-Driven — Our work is dedicated to the public good, aiming to improve the lives of Singapore citizens. We focus on creating impactful solutions that enhance the community and the place we call home.
Projects we have worked on include:
Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.
Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using visualisations and articles, and provides real-time APIs for developers to use.
Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.
FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.
Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.
RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.
PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.
An overview of other OGP products can be found on our website: https://www.open.gov.sg/products/
Consent to Use and Disclosure of Personal Data
I hereby give my consent to Open Government Products, Government Technology Agency (“OGP”) to: Obtain and verify information from or with any source (including third parties) as may be deemed appropriate by OGP and/or any relevant Government agency for the purposes of assessing my application for employment and/or for recommendation to a third party for employment with or engagement by that third party (see below for more information). Share my personal data set out in this application form and any other personal data subsequently provided by me arising out of or in connection with my application for employment with other Government agencies or a third party vendor appointed by OGP for the purposes of recruitment and/or review of recruitment practices, and for such personal data to also be used as part of de-identified and aggregated data for reporting purposes.
Additionally, where relevant, OGP may share my personal data set out in this application form and any other personal data subsequently provided by me to a third party for that third party to consider employing or otherwise engaging me to undertake work relevant to OGP. I understand and acknowledge that the collection, use and/or disclosure of such personal data may also be subject to that third party’s privacy terms. I declare that all the information given by me is true to the best of my knowledge and voluntarily given. By clicking the 'Apply' button, I hereby certify that I have read and understood all of the clauses above and that I agree to all of them.