Senior UX Designer (Advised - AJ Bell Touch)

To further our expansion, we are now recruiting for a Senior UX Designer to play a prominent role in our Advised UX Team, producing designs for our award-winning platforms. Reporting directly to the Lead UX Designer, you will provide senior-level design expertise across our AJ Bell Touch platform.

We are looking for someone with a minimum of 7 years experience in UX, ideally with a background in financial services. You’ll have a strong passion for solving complex problems and the ability to collaborate, influence, and negotiate with a wide range of stakeholders. The AJ Bell Touch platform is in its early stages and newly launched to the market. This role will focus on responding to user feedback, developing core functionality, and creatively exploring new features that differentiate the platform from competitors. You will play a key role in shaping the product’s evolution, designing with the future of financial advice in mind and ensuring the platform remains dynamic, adaptable, and scalable as it grows.

Over time, you’ll take ownership of AJ Bell Touch’s experience, shaping its future and becoming a trusted expert that others look to for guidance and leadership.

What you'll do

• Design leadership: Help lead the strategic planning of design initiatives, aligning design efforts with broader business goals. Play a key role in shaping our overall design strategy, influencing decision-making at senior levels.
• Creativity: You can effectively demonstrate your expertise in creating seamless user experiences across both desktop and mobile.
• Remain hands on in design: You will be an expert in your craft, designing every day and leading by example. 
• Design Systems: You have extensive knowledge in creating and maintaining components in a Figma library, bringing creative ideas to help iteration, contributing extensively to the development of our design guidelines and component libraries.
• Collaboration: You are able to collaborate with anyone and will play a key role in building and nurturing team collaboration.
• Decision making: You can make informed and strategic decisions in the design process, balancing user needs, business considerations and creative goals.
• Research: You can illustrate skills in designing and overseeing comprehensive usability testing processes, utilising both quantitative and qualitative methodologies.
• You can effectively communicate design ideas, rationales and strategies clearly and persuasively to various audiences.
• You will be an advocate for UX in the wider business looking for opportunities to showcase UX.
• You will be able to inspire and motivate team members providing mentorship and guidance.

What you'll have

• Naturally creative
• Confident communicator
• Strong collaboration skills
• Passionate
• Business acumen
• Brand awareness
• Troubleshooting and problem-solving skills
• Minimum 7 years’ experience in a UX role.
• Expert in prototyping software (Figma)
• Deep understanding of user psychology
• Accessibility expertise
• Experience in guiding other members of the team
• Expertise in juggling multiple projects
• Naturally inquisitive
• Self-motivated and ambitious

About us

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1500 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

Our perks and benefits

• Competitive starting salary
• Starting holiday entitlement of 26 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 7%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by Medicash
• Discounted private healthcare scheme and dental plan
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Loans for travel season tickets
• Death in service scheme
• Dedicated time for proof-of-concepts and assessing new tech
• Support to attend conferences, events, and meet-ups
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.