Site Support Leader

This position requires flexibility and availability due to varying work schedules and operational demands. The role may require extended hours to meet production deadlines, support operational needs, and respond to unexpected situations or emergencies.

Key Responsibilities

• Operational Leadership – Provide leadership and direction to the management team to drive results in production, quality, safety, and operational efficiency while eliminating non-value-added activities and maintaining cost effectiveness.
• Continuous Improvement – Lead and support continuous improvement initiatives by implementing best practices, analyzing processes, and promoting operational excellence across the site.
• Quality Management – Develop, maintain, and ensure adherence to the company’s Quality Management System (QMS) and quality policies while promoting quality achievements and performance improvements throughout the organization.
• Performance & KPI Management – Ensure attainment of site-wide contractual KPIs including training, safety, quality, inventory, cost, and delivery performance.
• Training & Development – Develop and maintain site training programs while coaching team members, fostering engagement, and supporting skill development across the organization.

Work Environment

This role operates in a fast-paced manufacturing or warehouse environment requiring collaboration across departments including operations, quality, inventory, and site leadership. The position requires strong problem-solving abilities and the capacity to manage tight deadlines, operational challenges, and continuous improvement initiatives.

Qualifications

Education

Bachelor’s Degree in Management or a related field.

Experience

• 5–10 years of management experience in manufacturing, assembly, warehouse, or operational environments.
• Experience with continuous improvement methodologies such as Lean or Six Sigma (certification preferred).
• Experience working with quality management systems such as ISO 9001.
• Working knowledge of inventory and production management systems; experience with Oracle, Korber, SAP, or similar systems is a plus.
• Strong proficiency in Microsoft Office applications, particularly Microsoft Excel and Power BI, including advanced functions such as macros and basic VBA programming.
• APICS certification and team-based training experience are considered a plus.

Personality Traits

• Strong leadership and team development skills
• Excellent verbal and written communication abilities
• Strong analytical and data-driven decision-making capabilities
• Ability to manage multiple priorities and meet deadlines in high-pressure environments
• High level of adaptability, flexibility, and resilience under stress
• Strong interpersonal skills with the ability to collaborate effectively across teams and departments

Additional Information

Benefits/Perks

• Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary.
• Medical, Dental, Vision, Life Insurance, Disability
• Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program

All your information will be kept confidential according to EEO guidelines.