Social Media & Community Manager
About Bitstack
It all started with an idea in 2021. Initially built to democratize Bitcoin in France, Bitstack has gone from a simple product that invests spare change in bitcoin, to a crypto-native bank bringing a better way to save, spend, and grow money to our 300K+ users. We want to rebuild finance from the ground up to empower people to achieve financial freedom by participating in a more open and inclusive financial system. We’re a small, ambitious team of operators. We believe in moving fast, sweating the details, and creating products people truly love. At Bitstack, you’ll have the opportunity to shape not just our products, but the culture and practices of our entire organization. Bitstack is backed by YC, leading VCs like 13books Capital, Stillmark, Serena, and many more. We are building a product our users love and we are just getting started!
The Role
As a Social Media & Community Manager, you will be the voice of Bitstack on social media and at the heart of our community in France and Europe.
You will play a crucial role in growing our online presence and engaging our audience across various platforms, including X, Instagram, TikTok, YouTube, Facebook, LinkedIn, Threads, Discord, and Telegram.
You’ll work closely with our Video Content Manager, responsible for producing video content, and you’ll help us scale our social media presence from France to Europe, by developing both French and English content strategies.
What You'll Be Doing
Manage Social Media
Develop, plan, and execute a consistent content strategy to boost Bitstack’s awareness, acquire new users, and educate the community on Bitcoin topics in France and Europe.
Handle our French accounts while preparing the launch of dedicated English accounts for our European expansion.
Monitor trends and new developments to propose engaging and innovative content.
Create Attractive Content
Create and collaborate on producing engaging content (posts, carousels, stories, Reels, TikToks…) relevant to Bitcoin news, products, memes, polls, contests, Q&As, educational content, and company life.
Partner with the Video Content Manager to develop ideas for engaging videos.
Adapt content and tone depending on language (FR vs EN) and cultural nuances.
Animate and Develop the Community
Spark discussions and encourage interaction within the community.
Respond promptly and effectively to comments, private messages, and user inquiries.
Represent Bitstack positively by participating in online discussions to increase brand visibility.
Monitor and respond to reviews on the App Store, Google Play, Trustpilot, and other rating platforms.
Analyze and Optimize Performance
Track platform KPIs (engagement, community growth, conversions…).
Analyze competitor actions and identify opportunities to strengthen our online presence in France and Europe.
What We're Looking For
3+ years of experience as a Social Media & Community Manager.
Deep understanding of platform codes and best practices.
Recognized for creativity, trendspotting ability, and content creation skills.
Excellent written and verbal communication skills in French, with a strong focus on spelling and grammar.
Professional proficiency in English (written & spoken) – able to manage social content and community engagement.
Autonomous, team-oriented, and thrives in a fast-paced, dynamic environment.
Bonus Points
Passionate about Bitcoin and personal finance.
Eager to work in a fast-growing startup environment.
Bursting with positive energy.
Interview Process
Intro Call (30 min)
A first conversation with Tom (People) to understand your motivations and cover logistics.Hiring Manager (45 min)
A conversation with Nicolas (Chief Marketing Officer) to get to know you and share more about the role.Take-Home Task + Presentation (60 min)
We’ll ask you to prepare a short Business Case that you will present in our office.Founders Round (30 min)
A conversation with our founders to align on values, ways of working, and what it’s like to build at Bitstack.
Perks & Benefits
🌎 Work from our office in Paris (Bourse) with up to 2 days remote per week
🕑 Flexible working hours
👩⚕️ One of the best health insurance plans with 100% employer contributions
🏄 Monthly team activities and bi-annual offsites
🍉 Swile meal vouchers
🤑 Competitive salary based on experience & Bitstack stock options
Diversity & Inclusion
We hire talented and passionate people from all kinds of backgrounds, we don’t care about your age or where you studied. If you’re excited about the role but your past experience doesn’t match every bullet point in the job description, we still encourage you to apply. What matters most is that you’re a builder at heart, you share our values, and you’re enthusiastic about our mission.
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