Solutions Engineer, Seattle
Solutions Engineer, Seattle
Location: Seattle
About Josys
Josys is a SaaS Management Platform redefining how IT operates. We provide a next-gen solution to manage SaaS sprawl by giving IT teams complete visibility and control over their software stack. With over $225 million in funding, we’re one of the fastest-growing startups in Japanese history, now scaling globally to tackle shadow IT and secure cloud environments.
The Role
We’re looking for a Solutions Engineer who blends technical expertise, customer empathy, and storytelling. Your focus will be helping mid-market IT teams and MSPs evaluate, architect, and adopt Josys.
You will own technical discovery, product demos, integration strategy, documentation, and PoC execution.
What You’ll Do
Partner with Account Executives to drive opportunities from discovery through technical validation.
Lead presales discovery sessions to understand customers’ SaaS usage, IT controls, and security requirements.
Deliver compelling demos and solution walkthroughs tailored to enterprise use cases.
Build integration plans with Directory/SSO (Okta, Azure AD), HRIS, ITSM, MDM, and API endpoints.
Lead proof-of-concepts and pilots; troubleshoot configuration and technical blockers.
Own RFP/RFI responses and technical solution documentation.
Translate technical needs into crisp solution proposals and architecture diagrams.
Work closely with Product & Engineering to surface customer insights and influence roadmap.
Create reusable playbooks, demo scripts, integration templates, architecture diagrams, etc.
Support handoff to Customer Success post-close to ensure seamless onboarding.
Qualifications
4–6+ years in Solutions Engineering, Sales Engineering, Technical Consulting, or Technical Presales.
Strong proficiency in SaaS architecture, identity, and IT integrations (SSO, SCIM, APIs).
Experience presenting to senior IT stakeholders (CIO, CISO, IT Directors, Ops, Procurement).
Strong problem-solving ability and customer empathy.
Excellent communication and ability to simplify complex technical topics.
Comfortable working in a fast-paced, startup environment and influencing product decisions.