• Maintaining cleanliness in locker rooms and related areas in line with Standards of Operation (SOP).
• Ensure a flawless set up of the assigned areas for guest comfort.
• Be knowledgeable in amenity products to guide guests accordingly.
• Using your discretion at all times, ensure guests are not left unattended for long periods in the hydrotherapy areas.
• Be knowledgeable in the spa journey and interact within the same guiding the guest to saunas, wet areas and other related areas with a calm and quiet attitude.
• As per outlined standards ensure per stock of towels, slippers, robes etc. and having the same prepared thereafter.
• Set up, present and serve drinks as per outlined standards and be knowledgeable of the properties of the same.
• Ensure areas of responsibility are always up to standard before welcoming any guest in to the same or handing over area to fellow colleague and act on any discrepancies.
• Be knowledgeable in all your duties and follow the set guidelines Standard of Operations (SOP) and action list.
• Be present, attentive and actively take part in meetings and training that is given by Management.
Qualification:
• Middle or Secondary Education + Additional training or certificates in the relevant field is a plus.
Experience:
• A minimum of 1 years of experience in hotel industry on a similar position.
• Proven experience working in a top luxury resorts.
• Experience working in remote island locations is a plus.
Technical skills:
• Multitasking skills.
• Good knowledge of customer service.
• High attention to detail.
• Cleaning skills.
• Fluency in English and another language, written and verbal communication.
• Knowledge of a third language is a plus.
WORK WITH CONSTANCE
🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.
🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.
🌿 Be part of a company that values people, innovation, and excellence.