WHO WE ARE
At Basis, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media.
We’re not just building advanced technology; we’re also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally.
With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters.
ABOUT THE TEAM
The Strategic Media Services (SMS) team provides strategic partnership and integrated media solutions to our diverse suite of clients. We deliver Raving Fan Service by helping clients challenge their media objectives and realize their business ambitions. Powered by best-in-class research and planning tools, SMS works in partnership with our sales team to tailor our tech enabled services approach to drive better outcomes and media campaigns.
WAYS YOU’LL CONTRIBUTE
This position will be responsible for account management and stewardship of media services for a suite of brand and agency advertisers. This role will oversee the development and quality control of media plans as well as presenting them to client stakeholders. Your contribution will be to:
Partnering with research and strategy team members to develop and present integrated media recommendationsMaintaining a strong understanding of the digital media landscape and the latest Basis products and solutionsMastering an understanding of how digital channels work together to drive different business outcomesMentoring and train junior planning team membersBringing new ideas to clients through the latest digital innovation, research, and vertical expertiseUsing syndicated research to build rationale for recommended media strategiesCollaborating with our analytics team to ensure media strategies are aligned to business objectives and measures of successNegotiating with vendors to secure the best inventory and pricing available for our clientsCultivating strong internal relationships with ad operations, campaign analytics, and search and social media planners.Operating with a solutions-oriented approach and a high degree of client servicingEnsuring high levels of campaign performance, client satisfaction, and retention, while working alongside the VP and Director of Integrated Client Solutions and Client Development team membersRemaining on-top of advertising trends and provide POVs to clients on topics such as the cookie-less futureManaging insertion orders (IO's), post-IO media plan revisions, and the approval of all publisher IO's for each campaignActualizing campaigns to ensure campaign budgets and KPI's are met and delivered in fullAssisting Finance in billing executions and discrepanciesCompleting traffic sheets and assisting with gathering creative assets and instructions as needed
WHAT YOU BRING TO THE TABLE
Min of 5 years of experience or equivalent combination of education, training, and experience, etc4+ years of experience in digital media buying and planningPrevious experience mentoring junior team membersStrong understanding of programmatic media and real-time biddingStrong proficiency with holistic media planning fundamentals and media planning toolsExperience with syndicated research toolsExperience working alongside a Demand Side PlatformStrategic thinking and proactive detail-oriented client service skillsStrong written and verbal communication skillsStrong issue resolution and problem-solving capabilitiesAbility to work well in a cross functional team environmentAdvanced Excel and PowerPoint skillsCommitment to creating inclusive, respectful environments where all voices are valued and supported.Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning.
BONUS POINTS
Hands on DSP buying experienceExperience working with a 3rd party ad serverExperience in digital reporting dashboards such as DatoramaBasis Certified
Integrity in Hiring
At Basis, integrity is at the core of how we hire. To protect our candidates and our company, we verify identity, education, and employment history for all hires. Some roles may also require onsite or in-person interviews as part of the process. Any misrepresentation of identity, experience, or skills may result in removal from the hiring process or termination of employment. We value transparency and authenticity and expect the same from every applicant.
Anything Else?
Don’t have every skill listed? No problem! We know experience can be built in many ways. If you have relevant skills that aren't reflected in your resume, we encourage you to share them in an optional cover letter.
Life With Basis
We’re committed to our people’s growth and well-being because our success is tied to theirs. That’s why we’ve earned recognition as a top workplace, including: Ad Age, #1 Best Places to Work 2025, WorkLife's #1 Most Committed to Work Life Balance, and the Chicago Tribune's Top Workplaces in Chicago. We offer competitive perks, including a flexible work week, 401k/RRSP matching, mental health support, paid sabbaticals, generous parental leave, flexible work options, and more.
Basis is proud to be an equal-opportunity employer. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, age, and beyond.
If you need assistance with interview accessibility, please contact
talent.acquisition@basis.com. Your privacy is important to us, view our policy
here.