Strategic Partnerships Account Lead

Traba’s mission is to empower businesses and workers to reach their full productivity and potential. Traba is a technology company that is revolutionizing the broken staffing industry through a marketplace that connects light industrial businesses with reliable talent while providing workers with flexible and meaningful opportunities. By connecting both, new levels of productivity, earning potential, and avenues for growth are unlocked. We’re proud to be backed by the world’s best investors, such as Founders Fund, Khosla Ventures, and General Catalyst.

We’re seeking an experienced operator to own and grow relationships with our largest enterprise customers.

This role sits at the intersection of client leadership and marketplace execution. You will serve as the face of Traba to senior operators at leading light industrial companies, while coordinating cross-functional teams internally to ensure operational excellence and long-term partnership growth.

What You'll Do:

• Own Enterprise Relationships: Build trusted relationships with senior operations leaders across our largest customers. Lead business reviews, performance discussions, and strategic planning conversations to expand our largest customer accounts.

• Be a Consultative Expert: Travel to clients, immerse yourself in their operations, and become a trusted advisor in areas like staffing, logistics, supply chain, and distribution.

• Lead Operational Excellence: Master Traba’s daily operations and drive excellence by optimizing processes that keep our marketplace running smoothly.

• Act as the Internal Quarterback: Partner closely with Worker Operations, Sales, Product, and Engineering to ensure seamless execution. Align incentives, manage trade-offs, and advocate for your customers internally.

• Product Adoption: Drive product adoption amongst our clients by becoming an expert on their needs and processes so you can offer mutually beneficial solutions to any challenges.

• Drive Growth & Retention: Identify expansion opportunities, improve product adoption, and deepen long-term partnerships.

What You’ll Need:

• Bachelor's degree in commerce, business, finance, engineering, or a related field, or equivalent work experience.

• 5–8+ years of experience in enterprise account management, strategic partnerships, or post-sale leadership roles

• Proven ability to influence senior stakeholders

• A methodical, process-driven mentality that is focused on both accuracy and efficiency.

• An eagerness to roll up your sleeves and get into the details of processes.

• High EQ and a resilient mentality that allows you to quickly overcome challenges and setbacks.

• Exceptional communication skills and an ability to thrive in fast-paced environments under pressure.

• Excellent organization, time management, and prioritization skills.

Bonus Points:

• Experience at high-growth B2B tech companies (Flexport, Uber, DoorDash, Toast, etc.)

• Background in logistics, supply chain, or industrial environments

• Experience running executive QBRs

• Familiarity with data tools (SQL, Retool, dashboards)

Benefits:

• 📈 Start-up equity

• 💰 Competitive Salary

• 🩺 100% Paid health, dental & vision coverage

• 🍽️ Dinner Provided via DoorDash, free DashPass & stocked kitchen for NY employees

• 🚍 Commuter benefit

• 🏋🏽 Gympass Benefit

• ✚✚ Additional: One Medical Membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health

Salary Range Details:

The total compensation (cash + equity) range for this role is $140,000 - $160,000, based on market data and the scope of responsibilities. For exceptionally qualified candidates, we’re open to adjusting compensation accordingly. We offer a highly competitive equity package designed to ensure you share meaningfully in the long-term success and upside of the business.

The position is based onsite in New York City, five days per week, giving you the opportunity to collaborate closely with a high-performing team in a fast-paced, energetic environment. Being in person supports real-time decision-making, stronger teamwork, and the kind of creative problem-solving that drives meaningful impact.

Equal Opportunity Employer

Traba is dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other characteristics that are legally protected by local, state, or federal regulations. We encourage applicants from a variety of backgrounds, experiences, and skill sets.

Our Values

Dream Big - We are on a path to change the world for the better. We create and communicate a bold direction that inspires a life-changing vision. We don’t sacrifice long-term value for short-term results.

Olympian’s Work Ethic - Changing the world never comes easy. We work harder, longer, and smarter, not just two out of three. We put everything we have on the field.

Growth Mindset - We confront the toughest challenges head-on and persevere. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience.

Customer Obsession - We go the extra mile for our workers and businesses. We remain focused on delivering high-quality products and services that solve these often overlooked communities’ problems.

What is light industrial labor?

Light industrial flexible staffing is a $50B labor market that encompasses entry-level jobs in warehouses & distribution centers. These workers pack boxes, load trucks, and manage warehouse operations to keep supply chains running at peak efficiency.