Studio Manager - AMS

We are searching for a seriously organised Studio Manager to support our Amsterdam team and be the welcoming face of the agency 4 days a week, Monday - Thursday.

...Do you have some studio/office/facilities management experience under your belt?

...Impeccable attention to detail?

...Love the idea of working in the creative sector?

If this sounds like you, read on.

ABOUT US:

• 400+ strong global brand agency

• 100% independent

• 27 years young

• 8 studios around the world

Offering unrivalled creativity at global scale, Bulletproof is the world’s largest independent brand agency. Across eight studios, 400 liked-minded individuals create desire through disruption, delivering Growth, Standout and Fandom for our clients. Truly independent, we pride ourselves on shunning convention and getting sh*t done; above all, we march to the beat of our own drum. 

As a business, we blur the lines between insight, innovation, strategy, design, digital, and environmental; all the while bringing our clients the very best of the best. 

At Bulletproof we have three core beliefs:

WE BELIEVE GREAT IDEAS CHANGE THE WORLD

We believe in the power of creativity to influence human behaviour, affect change and pierce conventions.

WE BELIEVE PEOPLE MAKE THE DIFFERENCE

We celebrate human connectivity and culture, and believe diversity delivers richer, deeper thinking with an infectious energy.

WE BELIEVE NAÏVEity breeds brilliance

We believe remaining relentlessly curious and open to new possibilities leads to purer, more interesting and uncharted creative solutions. 

ABOUT THE ROLE:

This is an evolution of the traditional Studio Assistant/Manager role. Ideal for someone with a real get-up-and-go attitude who thrives on ownership, autonomy and responsibility. You will be the heartbeat of our growing 20+ person Amsterdam Studio, a proactive, positive and highly organised human who champions our culture, supports our people and keeps the studio running smoothly. Alongside core studio and facilities responsibilities, this role takes additional ownership for studio resourcing and people support. You’ll be a trusted point of contact for our people, a strong communicator and someone who enjoys supporting others and making our employee experience the best it can be.

Your main duties and responsibilities include:

Front of House & Studio Operations:

· Acting as the primary point of contact for the Amsterdam Studio, ensuring the office is a welcoming, inspiring and well-run environment

·  Planning and preparing for client meetings, workshops, internal sessions, ensuring meeting rooms are set up with the correct equipment and materials

·  Coordinating hospitality for clients and teams, including ordering and serving refreshments when required

·  Monitoring meeting rooms and shared spaces to ensure they remain tidy, functional and on-brand

·  Managing incoming calls, deliveries, and post, ensuring all communications are handled professionally

·  Booking couriers, taxis, restaurants and ad-hoc travel when required

Facilities & Office Management:

·   Full ownership of day-to-day facilities management for the Amsterdam studio

·   Ordering and managing office supplies, food, drinks, stationary and pantry items

·   Overseeing office cleaning and maintenance, liasing with landlords and suppliers as needed

·   Managing supplier relationships, contracts, NDA’s and new vendor set up

·   Ensuring Health & Safety procedures are up to date, including fire regulations, risk assessment, local compliance requirements and warden duties

·   Be an active part of the agency “Green Team” and source sustainable products

·   Ensure all relevant risk assessments have been carried out (ie. pregnant employees).

·   Acting as key point of contact between the Amsterdam Studio and London-based Finance, IT and People teams

·   Coordinating IT needs with the London IT team and supporting desk and equipment set up for the new starters and leavers

·   Organising studio travel, including the booking of flights, accommodation and taxis, for the Amsterdam team and visiting colleagues

Rescourcing & Studio Support

·   Supporting Studio resourcing by coordinating schedules, tracking availability and flagging capacity challenges

·   Working closely with the London Teams to ensure resourcing information is accurate and up to date

·   Acting as an organised, solutions-focused partner to help the studio operate efficiently and sustainably

People & Culture:

·   Supporting onboarding for new joiners, ensuring they feel welcomed, supported and embedded in our team and culture from day one

·   Championing Bulletproof’s values, behaviours and culture through daily interactions

·   Organising internal moments that bring people together, from studio events and celebrations to cultural initiatives

·   Liaise closely with the EMEA People teams to bring consistency to cultural initiatives across all of our studios

·   Managing birthday calendars, leaving moments and other team celebrations

·   Keeping a pulse on studio morale and proactively suggesting ideas to improve experience and wellbeing

Communication:

·   Acting as a confident and clear communicator across all levels of the business

·   Build strong relationships with the AMS team and wider Bulletproof teams

·   Take ownership, show initiative and lead by example

·   Support our people with a calm, positive and solutions-focused mindset

·   Champion the Amsterdam studio internally and externally as a proud ambassador of bulletproof

Requirements

If you tick all of the boxes below, we could be a perfect match!

• Speak Dutch to a professional standard (or native speaker) and strong communication skills
• Previous experience in a senior studio assistant, office manager, workplace or people-support role
• 4 days a week (8.30am - 5.30pm) based in the office
• Ability to manage multiple priorities in a fast-paced and creative environment
• Excellent written and verbal communication skills
• Warm personality and excellent phone manner
• Proactive, flexible team member with well-developed interpersonal skills
• Excellent organisational skills
• Excellent planning and time management skills
• Exceptional attention to detail and problem-solving skills
• Proficient in Microsoft Office and Apple products
• Comfortable working closely with remote teams and stakeholders

In line with our three core beliefs, we’re looking for people that share our community spirit and are curious enough to question the status quo. Could this be you? If so, apply below!

PLEASE NOTE, YOUR APPLICATION/CV MUST BE WRITTEN IN ENGLISH

Benefits

Competitive benefits package