Systems Administrator 1
Work Arrangement
This is an onsite position
Job Overview
The Systems Administrator I will be a full-time onsite role that will be responsible for maintaining and supporting the growing user base and infrastructure across the Tampa, FL sites. The ideal candidate will have experience with Active Directory, network troubleshooting, and server administration as well as a high level of customer service soft skills.
Essential Functions
• Onboarding & Offboarding Support
• Build, image, and configure Windows-based workstations for new hires.
• Prepare laptops, peripherals, and accessories for day-one readiness.
• Provide day-one technical support for new employees (login issues, basic access, setup validation).
• Decommission systems during offboarding, including device collection, data handling, and secure reset/wipe procedures.
• Tier 1 Technical Support
• Serve as first-line support for basic IT issues across TS-supported sites.
• Troubleshoot common end-user issues (hardware, OS, connectivity, peripherals, basic applications).
• Escalate issues appropriately to Tier 2/3 teams with clear documentation.
• Asset & Inventory Support
• Assist with inventory management and asset tracking.
• Maintain accurate records for laptops, accessories, and assigned equipment.
• Support asset lifecycle processes (deployment, redeployment, retirement).
• Documentation & Process Support
• Follow established onboarding, offboarding, and support procedures.
• Document work performed in the ticketing system with clarity and consistency.
• Identify opportunities for process improvement and standardization.
• Perform other duties as required.
Standard Essential Functions
• Regular and reliable attendance on a full time basis
• Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
• Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.
Qualifications and Competencies
• Demonstrated a High level of customer service in a help desk/support role.
• Knowledge of Windows Server operating systems and related technologies.
• Familiarity with virtualization technologies such Hyper-V.
• Familiarity with network protocols, including TCP/IP, DNS, DHCP, and VPN.
• Understanding of security and compliance standards such as NIST and CMMC.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Demonstrated ability to learn new technologies quickly.
Education / Certifications
• A bachelor's degree in Information Technology, Computer Science, or a related field is preferred or equivalent experience.
Experience
• 1-3 years of experience in system administration, with a focus on Active Directory and network infrastructure.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is:
Occasionally required to stand for extended periods of time
Frequently required to sit, and to reach to use computers and other office equipment
Security Clearance
• Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required.
About AEVEX
AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia.
AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees.
Equal Employment Opportunity:
AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.