HCL Software is a division of HCL Technologies that develops and delivers a next-generation portfolio of enterprise-grade software-based offerings with flexible consumption models, spanning traditional on-premises software, Software-as-a-Service (SaaS), and bundled managed services. We bring speed, insights and innovations (big and small) to create value for our customers in Dev Ops, Automation and Application Modernization software.
We are in search of a Senior Technical Writer to develop, write, and maintain technical documentation for Actian Ingres, Vector, and Actian X, database management systems that run on multiple platforms. Documentation for online and PDF publication includes: installation, database and system administration, connectivity, security, command and language references, and ancillary guides.
Key Responsibilties:
Gather information from subject matter experts and other relevant sourcesDevelop specific goals and plans to prioritize, organize, and deliver quality documentation that is accurate, thorough, and meets project deadlinesParticipate in project meetings and provide feedback on documentation deliverables and project statusWrite and format documents to adhere to established corporate standardsEdit documents for technical and grammatical accuracyUse digital tools to create accurate representations of software productsParticipate in formal document control processesManage all technical documentation responsibilities for multiple projects simultaneouslyManage all sustaining internal technical documentation as requiredKeep up-to-date technically and apply new knowledge according to departmental directives
Essential Qualifications:
Degree in writing: bachelor’s (English, journalism, or technical writing) or, preferably, a master’s in professional writingStrong skills in writing, editing, copy editing, and formattingCertificate or experience in computer technology preferredExceptional communication, organizational, and interpersonal skillsAbility to manage multiple tasks and heavy workloads in a dynamic, project-oriented environment with a globally distributed team5+ years’ experience working in a fast-paced software production environment that includes experience documenting:Databases and related softwareCloud- or web-based softwareSQL or other data languagesAdvanced knowledge and experience with the following software:Adobe FrameMaker 2020 or newerAdobe Acrobat ProAdobe Photoshop, Illustrator, SnagIt, or other graphics softwareMicrosoft Office and other productivity toolsSoftware support systems such as Git, Jira, Salesforce, Confluence, and others
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
