About the Role
We are seeking a detail-oriented and proactive Virtual Assistant (VA) to support high-volume
driver verification operations for a trucking organization. This role is critical to ensuring timely
completion of employment, safety, and compliance verifications for commercial drivers. The
ideal candidate is highly organized, persistent in follow-up, comfortable communicating with
external contacts, and capable of managing sensitive data with strict confidentiality.
Key Responsibilities
Driver Employment & Safety Verification
● Research prior employers and relevant contacts using online tools and databases
● Initiate verification requests via email, electronic fax, or other approved channels
● Conduct outbound calls to confirm contact information and submission details
● Follow up consistently until completed verifications are received
● Track progress across multiple requests per driver application
● Maintain documentation and status updates in internal systems
Process Coordination
● Manage verifications covering the past three years of employment history
● Obtain drug and alcohol, safety, and accident history reports from previous employers
● Handle high-volume workloads where a single application may involve multiple employers (often up to 10)
● Ensure completion within internal turnaround targets
Data Security & Compliance
● Handle confidential personal information (e.g., SSN, driver’s license data) with strict adherence to security protocols
● Comply with all confidentiality agreements and data protection policies
● Utilize secure systems for document transmission and storage
Required Skills & Qualifications
Strong computer proficiency and ability to learn new systems quicklyExcellent internet research skills (e.g., locating company contacts and verification channels)Clear and professional verbal and written communication skillsConfidence making outbound calls and speaking with business representativesExceptional organizational skills and attention to detailAbility to manage multiple tasks simultaneously and meet deadlinesPersistent follow-up mindset with strong task ownershipReliable internet connection and quiet workspace
Preferred Qualifications
Experience working for a trucking company, transportation firm, or truck driver recruitment agencyBackground in driver recruiting, onboarding, safety/compliance, or DOT-related administrative supportExperience with employment verification for commercial driversFamiliarity with industry-standard forms and processes for driver history checksExperience in high-volume recruiting or onboarding environmentsFamiliarity with electronic fax platforms and document management toolsExperience handling sensitive or regulated data
Work Model & Growth Opportunity
Initial focus on driver verification processesOpportunity to expand into additional administrative or compliance tasks based on performanceMonth-to-month contract structure
Ideal Candidate Profile
Has experience supporting trucking operations or driver recruiting teamsIs not hesitant to make phone calls to unfamiliar organizationsThrives in fast-paced, high-volume environmentsCan independently track tasks and ensure nothing falls through the cracksDemonstrates persistence, professionalism, and accountabilityValues accuracy, confidentiality, and process discipline
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$300 tenure bonus every 6 months
$500 entry monthly raffle
NO TRACKER. NO PROBLEM