Provide Level 3 business support for Endur-related trade and lifecycle issues
Own and support trade booking, amendments, and complex deal structures
Ensure end-to-end trade lifecycle integrity and control adherence
Work closely with Trading, Risk, and Middle Office to resolve operational issues
Translate business requirements into clear functional specifications for IT
Support business-led change initiatives and process improvements
Participate in user acceptance testing and validation of ETRM changes
Contribute to documentation of business processes and controls
Qualifications
Strong understanding of energy trading and ETRM trade lifecycles
3 – 5 years of hands-on experience with Endur
Ability to analyse complex trades and operational issues
Strong communication skills across business and technology teams
Experience working in Middle Office, Operations, or Trading support roles
High attention to detail and strong control mindset
