Making quotation, travelitineraries, tour packages, costing to the customers
Arranging Hotel Booking, Flight Booking, other transport bookings as per the Travel itineraries in very effective and systematic manner to optimize time slots and priority.
Communicating with suppliers & service providers
Answering Calls both In-bound and Out-bound
Follow up with clients by phone/email about their queries.
Keeping track on documentation, payments.
Follow-up with customers for feedback about their experience of the tour and service
Follow the set SLA and guidelines
Meet the set target
Qualifications
Bachelors in Commerce/Tourism/Arts +
1+ Year Experience in holidays and travel industry
Excellent communication skills
Should be multi-lingual
Ability to ask open-ended questions and uncover information
Ability to work as part of a team
Well organized, meticulous attention to detail with ability to multi-task
