Warehouse Manager

The Warehouse Manager is responsible for planning, controlling and directing all activities necessary for the optimal operation of our warehouse. They will oversee the receipt, storage, value-added servicing, returns, and shipping operation of a wide variety of products in a high volume distribution center with the goal of ensuring our sales targets are achieved and that all warehouse processes are running smoothly and efficiently.

The Warehouse Manager is also responsible for overseeing the successful operation of the warranty and repairs department, with support from the customer service and ecommerce teams. This role requires strong leadership, operational expertise, and a commitment to maintaining a safe, organized, and high‑performing warehouse environment. This role optimizes warehouse processes in North America to meet organizational goals and drives continuous improvement. This position will regularly communicate and interact with regional teams including Sales, Operations, Marketing, and Finance.

The Warehouse Manager will work in tandem with various departments and maintain a flexible attitude, supporting all the work that helps in achieving organizational goals. The Warehouse Manager reports to the Operations Manager.

Position Duties

• Maintain warehouse staff by recruiting, selecting, orienting, and training employees.
• Monitors performance, coaches and counsels as necessary, addresses performance issues, conducts performance reviews and manage the flow and quality of work to maximize efficiency and minimize overtime with staff. 
• Maintains receiving, returns, warehousing, warranty, and distribution operations by initiating, coordinating, and enforcing operational, and personnel policies and procedures.
• Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by establishing, monitoring, and managing warehouse operation goals
• Oversee daily operations, while controlling and managing inventory and logistics
• Ensure that the Warranty Department is meeting or exceeding customer expectations with response times, repair outcomes, and final claim resolutions
• Maintain all warehouse equipment, ensuring it is operational and that planned maintenance machinery and equipment is carried out
• Keep stock control systems up to date, reconcile with Warehouse Management Systems and SAP ERP and plan for future capacity requirements
• Monitor and ensure accuracy of all inventory transactions. Accurately input inventory balance and adjustments and data related to product in the inventory system. Prepare inventory reports as necessary
• Ensuring effective and safe use of warehouse equipment.
• Maintain high standards of workplace health and safety and take responsibility for the security of the building and stock
• Enforce high standards of workplace safety and the maintenance and security of the building and meet OSHA, local, state, and federal regulation.
• Demonstrate “nimbility” by providing cross-functional support as needed.

Qualifications

• Bachelor degree desired in logistics, supply chain management or related field; High School diploma required.
• 5+ years experience in a warehouse management role managing salary and hourly employees
• 3+ years warehouse and inventory management experience
• Solid expertise in warehouse management procedures, high-volume distribution environments and continuous improvement practices
• Proven track record in hiring, supervising and training warehouse employees
• Exceptional time management and organization skills
• Excellent leadership skills and ability manage staff
• Effective communication skills, including writing, speaking and active listening
• Working knowledge of ERP systems, including company operating system (SAP), all Microsoft Office applications and Warehouse Management Systems.
• Demonstrated planning and organizational skills, analytic and problem-solving skills
• Must have a valid driver’s license and the ability to operate forklift effectively
• Knowledge of warehouse safety standards and clean track record of safety compliance
• Experience with managing budgets and ability to create and maintain various management reports
• Experience with negotiating costs with freight companies as well as experience with FedEx, UPS, and LTL shipping methods
• Ability to rapidly adjust to changing priorities based on business needs.

Additional Information

This is a full-time, in-person position; located in Broomfield, Colorado. This position comes with a comprehensive benefits package which includes health insurance (medical, dental, vision), retirement match, EAPs, paid time off, community service leave, paid holidays, wellness stipend, gear allowance, and some other great perks. The salary range for this role is $80,000 - $100,000 with the starting salary around the lower/mid point of this range.

Sea to Summit is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

NOTE: This job posting is not intended to be an exhaustive list of all duties, responsibilities, or qualification associated with the job.